
Employee Development Trainer
6 days ago
About us:
We design, build, and deliver high-tech customer experiences powered by digital solutions.
Our team empowers innovation through digital enablement, teamwork, agile thinking, and a culture that puts customers first.
Our solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and consulting, risk management, and back-office support.
We partner with disruptive brands in tech, financial services, fintech, games, travel and hospitality, healthcare and ICT industries.
The Learning Specialist will be responsible for providing Behavioural & Leadership training related to the Learning Roadmap and other initiatives to both operation and support staff employees and supporting administrative tasks.
Main Responsibilities:
Provide internal training to Frontline & Middle Management team members for TELUS Digital programs.
Support the planning, promotion, and logistics of courses according to department guidelines.
Provide training to support staff and Operation, supporting the L&D Manager with preparation and follow-up of internal and/or external training programs, as well as administrative tasks related to any type of training.
Coordinate Educational Programs and tie-up/liaison with external providers for ongoing or upcoming initiatives.
Key Skills:
- Training
- Digital Solutions
- Customer Experience
- Teamwork
- Agile Thinking
With expertise in these areas, you will play a critical role in enhancing employee skills and contributing to our company's growth.
Besides the opportunity to work on challenging projects and grow professionally, we offer competitive compensation and benefits packages, opportunities for professional development, and a dynamic work environment.
This is an exciting opportunity to join a forward-thinking organization and make a meaningful impact. Apply today
Benefits include:
Competitive salary and bonuses
Comprehensive health insurance plan
Retirement savings plan
Flexible work arrangements
Professional development opportunities
Why work with us?
At [Company Name], we value diversity, equity, and inclusion in our workplace and welcome candidates from diverse backgrounds.
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