Business Development Trainer

Assistant Manager

We are seeking a skilled professional to facilitate training-related needs and ensure the productivity of sales Non-Financial Technical Experts (NFTEs) in their respective areas.

• Main Responsibilities:

• Facilitate training activities for 800 NFTEs through a team of 7-9 trainers.

• E nsure New Hire Orientation, Mandatory training, refreshers, DIP training, compliance training etc. are completed basis Standard Operating Procedures (SOP).

• Drive productivity of sales NFTE new joiners (M1-M3 Vintage) through trainers and meet the target set by the organization.

• Monitor the impact of training completed by trainers through self On-the-Job Training (OJT) and mystery shopping.

• Drive initiatives and projects to uplift organizational productivity basis business requirements.

• Responsible for lifecycle management of NFTE trainers which includes trainer hiring, development of trainers, review of trainers, drive business activities for his/her particular patch.

• Liaison with Regional Sales Managers (RSMs), Zonal Sales Managers (ZSMs), and Circle Heads for their specific business-related training requirements that shall help in uplifting the patch productivity and plan training interventions along with trainers.

• Travel extensively throughout the territory to ensure training meets the business requirements.

• Plan and drive trainers OJTs/training activities in line with sales requirements to drive new hire productivity and help them achieve sales targets.

• Develop New Training Modules, improve efficiency in existing Training Processes etc.

• Hire and fill vacant trainers positions within 30 days of the position created/open.

• Conduct monthly trainer audit and trainer development sessions on topics like new product launches, process updates, soft skills and technical skills.

• Review of trainers on productivity, training coverages, the impact of OJT etc.,

• Publish training dashboards to stakeholders like - Area Sales Managers (ASMs)/RSMs.

• Ensure seamless execution of all New Hire Orientation (NHO) Batches in the mapped territory - Sharing the onboarding list with trainers, classroom creation in mGurukul, trainer mapping, delivery of training, attendance marking, collect training feedback and timely closure of batches, Certification & handover of executives to sales.

• RAG report preparation and sharing the report (feedback of Joiners) with RSMs/ASMs.

• Maintain manual Attendance, Trainer Feedback, Certification papers of all training for 6 months.

• Ensure 95% certification for all the training.

• Use a blended training strategy (classroom & mGurukul - e-learning platform) to deliver the training.

About this Role:

This is an exciting opportunity to work with our sales team as a Assistant Manager. The successful candidate will be responsible for facilitating training activities, ensuring the productivity of sales NFTEs, and driving initiatives to uplift organizational productivity.

The ideal candidate will have excellent communication and leadership skills, with the ability to motivate and engage teams to achieve results. If you are a driven and ambitious individual who thrives in a fast-paced environment, we would love to hear from you.

Requirements:

• A relevant degree or equivalent experience in a related field.

• Proven experience in training and development, with a focus on sales performance.

• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.

• Strong analytical and problem-solving skills, with the ability to identify areas for improvement and develop solutions.

• Ability to work effectively in a team environment, with a focus on collaboration and shared goals.

• Proficient in using technology to deliver training, including e-learning platforms and other digital tools.

• Knowledge of adult learning principles and theories, with the ability to design and deliver engaging training programs.