
Onboarding and Compliance Professional
4 days ago
About us:
We're leading the charge in evolving social care.
Our vision is to empower people to live their best lives at home with the help of cutting-edge technology and world-class care.
The Role: Onboarding & Compliance Officer
Objectives:- To achieve personal monthly hiring targets and enable the region and branches to do the same.
- To manage a pipeline of up to 100 candidates with a view to convert 20+ hires to new starters per month.
Responsibilities:
Engage Inbound Applicants- Ensure swift communication with candidates, meeting our goal of first contact within 2 hours of accepting their offer.
- Adhere to SLAs of contacting candidates every other day via phone, email, and text.
- Support candidates to gather correct documentation and process high volumes of references, DBSs and Right to Work checks.
- Ensure checks are completed correctly with no errors and all new hires are fully compliant with CQC regulations.
- Book candidates into training sessions, liaise with trainers to arrange and confirm training dates.
- Liaise with branch managers and regional directors to complete any necessary risk assessments for candidates.
- Sending contracts, completing carer sign off forms and co-signing off team members' candidates.
- Data entry and management of candidate files, compliance tracker, and applicant tracking system.
- Evaluate issues and blockages to team leaders in a timely fashion.
- Management of the compliance and daily trackers by ensuring all activity is updated in real time.
- Utilize the ATS to record all communication with candidates and ensure they are moved to the relevant status in real time.
Measures of Success:
- Number of new hires onboarded per week/month.
- Number of candidates booked to and attending training sessions.
- Time to hire (from candidate accepting their offer to first solo shift).
Requirements:
- 2+ years of experience as an administrator in an HR or recruitment function.
- Exceptional attention to detail.
- Strong communication skills.
- Organisational skills and ability to prioritise.
- Strong interpersonal skills and able to work effectively and collaboratively across an organisation, within a team and as an individual.
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