
Business Development Specialist
7 days ago
Senior Marketplace Manager Role
\This position offers a unique opportunity to lead and scale eCommerce marketplace businesses across various platforms. As a senior-level client-facing professional, you will be responsible for managing and growing these businesses through strategic alignment and effective account growth.
\The ideal candidate should have experience in managing eCommerce marketplace accounts, with a strong understanding of retail marketplace tools and seller portals. Analytical skills are essential, as the ability to translate data into clear strategies and recommendations is crucial for success in this role.
\In addition to technical expertise, excellent communication and stakeholder management skills are required to build and maintain strong relationships with clients and internal teams.
\Main Responsibilities:
\- Client Relationship Management: Serve as the primary point of contact for clients, ensuring strategic alignment and client satisfaction.\
- Marketplace Strategy & Execution: Define goals around GMV, profitability, and channel diversification with clients.\
- Performance Optimization: Track and optimize KPIs like Sell-Through Rate (STR), fulfillment lead times, and pricing effectiveness.\
- Data-Driven Insights & Reporting: Deliver regular performance updates and dashboards on GMV, operational health, and ad efficiency.\
- Account Growth & Renewal Management: Identify upsell opportunities and lead conversations on new marketplaces, ad tools, or catalog expansion.\
- Internal & Cross-Functional Collaboration: Work with client success engineering, support, and product teams to troubleshoot and improve service delivery.
Requirements:
\- Bachelor's or Master's degree in Business, Marketing, or related field.\
- 3–9 years of experience managing eCommerce marketplace accounts.\
- Hands-on knowledge of retail marketplace tools and seller portals.\
- Strong analytical skills.\
- Excellent client communication, stakeholder management, and project leadership abilities.
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