Senior Enterprise Systems Architect

3 weeks ago


Bengaluru, Karnataka, India New Relic, Inc. Full time

Enterprise Systems Leadership Role



New Relic, Inc. is seeking a highly skilled and experienced Senior Enterprise Systems Administrator to join our Business Applications Team. As a Senior Salesforce Administrator, you will be responsible for handling the enterprise aspects of our Salesforce platform.



Key responsibilities include:




  • Collaborating with end-users and operations leaders to understand business requirements and translating them into technical specifications.
  • Buidling new features and functionality in our Salesforce Org using custom objects, custom fields, page layouts, and lightning pages.
  • Automating processes with workflow rules, validation rules, process builder, and flows.
  • Identifying reports and dashboards to measure the impact of build iterations.
  • Supporting end-users in real-time with issues relating to Salesforce and supported applications.
  • Delivering projects through our release management process.
  • Leading all aspects of 3rd party application use and support.


Requirements include:




  • Salesforce Administrator Advanced Administrator Certification.
  • Understanding of data structures, data modeling, and database schema.
  • Experience building with Salesforce Lightning User Interface.
  • Strong qualitative and quantitative mathematical skills.
  • Strong business acuity in sales operations and customer success.
  • Analytical skills to improve quality of iterative builds.
  • Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization.


Bonus points for experience with Salesforce CPQ with Docusign and Billing Zuora integration, Gainsight, Anaplan, and Agile scrum master or product owner training.



New Relic is an equal opportunity employer and fosters a diverse and inclusive environment. We celebrate our talented Relics' different backgrounds and abilities and recognize the different paths they took to reach us. If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit our website.



Please note that visa sponsorship is not available for this position.



Our hiring process is based on qualifications and we do not discriminate against candidates based on protected characteristics.



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