Support Operations Associate

1 day ago

Gandhinagar, Gujarat, India beBeeOperational Full time ₹ 15,00,000 - ₹ 25,00,000
Support Operations Associate

Take charge of expense management and ensure smooth financial activities with an organization as a Support Operations Administrator.

About the Role

Your key responsibility involves assessment of timesheets and expenses received, conducting thorough reviews, working closely with sales/contractors for corrections, and receiving timely approvals from clients and sharing them with the payroll teams as per the required filing convention for further processing.

Key Responsibilities:
  • Thoroughly review timesheets and expenses for completeness, accuracy, and adherence to client-specific checklists.
  • Review expense sheets and verify receipts received, ensuring final amount tallies.
  • Communicate directly with contractors or sales teams for discrepancies in expense sheets and receipts submitted.
  • Manage payroll-related queries by analyzing data and preparing in-depth overviews of issues.
  • Ensure all emails received in shared inboxes are processed according to deadlines and urgency levels. Emails must be responded to within 24 hours or receipt.
  • Save expense sheets and receipts as per the filing convention required by Payroll teams and seek approvals from client/managers without impacting turnaround time.
  • Work according to the payroll schedule to ensure no delays in payments.
  • Perform other tasks and responsibilities assigned by the manager.
  • Continuously identify opportunities to streamline and improve efficiency of timesheet and expense review processes.
Requirements:
  • Organized: A master multitasker who keeps things on track and on time.
  • Proactive: Always looking ahead and solving problems before they arise.
  • Detail-Oriented: Sharp eye for accuracy in documents, processes, and communication.
  • Communicative: Clear, professional, and empathetic in all interactions.
  • Adaptable: Thrives in a fast-paced environment with ever-changing priorities.
Why Work with Us?
  • Financial stability: Competitive basic salary with a strong bonus scheme.
  • Work-Life Balance: Generous WFH policy, 2 days per week once established in the role and finish early on Fridays.
  • Time Off: Paid leave, casual/sick leaves, and bank holidays. Leave entitlement increases after 2 years of service.
  • Onboarding & Development: Full training plan and guidance, and clear career progression.
  • Securing your future: Pension schemes, life & medical insurance, and more.
  • Keeping fit: Discount on fitness membership.
  • Transportation: Free pick-up & drop from selected locations.
  • Team Time: Fun, lively environment with plenty of staff nights out.

We're a global leader in engineering staffing, empowering industries to build a brighter future.

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