Strategic Team Leader

16 hours ago


Mohali, Punjab, India beBeeOperations Full time ₹ 15,00,000 - ₹ 20,00,000

Job Opportunity: Senior Operations Manager

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  • Lead and manage multiple high-performing teams across several campaigns, overseeing daily operations and long-term strategic goals.
">Key Responsibilities:
  • Directly supervise and mentor Operations Managers, ensuring alignment with company standards and client expectations.
  • Drive performance by developing team and individual goals, executing strategies to meet those goals, and tracking progress through KPIs.
  • Ensure staffing is optimized, including handling temporary coverage and overseeing training and onboarding of new team members.
Required Skills & Qualifications:
  • Minimum 3 years of senior management experience in BPO Operations or equivalent (Senior Manager/Director level).
  • Proven ability to manage large teams, with experience overseeing at least 600 FTEs.
  • Strong leadership and mentoring skills with the ability to motivate and inspire.


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