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2 weeks ago
Here at Ferticare, we are seeking a highly skilled and empathetic Telecaller to join our team. In this role, you will be responsible for addressing patient queries on call, understanding their medical history and counseling them, as well as addressing their treatment-related questions. You will also be required to understand patient requirements and book appointments, and follow up with patients about treatment progress.
Key Responsibilities:
- Engage and hold conversations with patients
- Understand patient medical history and provide counseling
- Address patient treatment-related questions
- Book appointments and follow up with patients
Requirements:
- Ability to engage and hold conversations
- High levels of empathy and the ability to establish rapport with patients
- Required language: Kannada, English (Hindi, Telugu, Tamil is a plus)
- Basic computer skills including Google search and MS Office
Job Details:
- Full-time, regular/ permanent position
- Pay: 20,000.00 - 30,000.00 per month
- Benefits: Health insurance, Provident Fund
- Job type: Day shift
- Supplemental pay types: Performance bonus
- Education: Bachelor's degree required
- Experience: 1 year in a fertility clinic required
- Language: Kannada, Hindi, English required
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