Customer Service Representative

4 weeks ago


Bengaluru Rural, India V Catapult Full time

**Key Responsibilities**


Customer Service



  • Provide excellent customer service by greeting and directing customers
  • Offer accurate information on products and services
  • Address customer inquiries and concerns
  • Facilitate purchasing decisions through price and feature comparisons
  • Cross-sell products to enhance customer experience

Inventory Management



  • Ensure racks are fully stocked with merchandise
  • Manage returns of merchandise

Team Collaboration



  • Coordinate with the Retail Sales Representatives team to provide seamless customer service
  • Communicate customer feedback to the Store Manager

Product Knowledge



  • Stay up-to-date with new products and services
  • Inform customers about discounts and special offers



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