Customer Service Representative
4 weeks ago
**Key Responsibilities**
Customer Service
- Provide excellent customer service by greeting and directing customers
- Offer accurate information on products and services
- Address customer inquiries and concerns
- Facilitate purchasing decisions through price and feature comparisons
- Cross-sell products to enhance customer experience
Inventory Management
- Ensure racks are fully stocked with merchandise
- Manage returns of merchandise
Team Collaboration
- Coordinate with the Retail Sales Representatives team to provide seamless customer service
- Communicate customer feedback to the Store Manager
Product Knowledge
- Stay up-to-date with new products and services
- Inform customers about discounts and special offers
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