Senior Cloud Site Reliability Engineer
6 days ago
ZS is a global firm that transforms healthcare and beyond through management consulting and technology. As a Senior Cloud Site Reliability Engineer, you will be part of our Cloud Center of Excellence (CCoE) team, responsible for building, maintaining, and architecting systems that enable ZS client-facing software solutions.
Key Responsibilities:- Analyze and maintain cloud solutions to support ZS's growing clientele.
- Work with operations engineers and software developers to ensure the stability of the environment.
- Coordinate emergency responses, perform root cause analysis, and implement solutions to prevent re-occurrences.
- Identify ways to increase Mean Time Between Failures (MTBF) and lower Mean Time To Recover (MTTR) for the environment.
- Review application stacks and execute initiatives to reduce failures, defects, and issues with overall performance.
- Maintain environment monitoring systems to provide visibility into deployed products/solutions.
- Perform root cause analysis on incoming infrastructure alerts and work with teams to resolve them.
- Maintain performance analysis tools and identify adverse changes to performance, working with teams to resolve them.
- Research industry trends and technologies, promoting adoption of best-in-class tools and technologies.
- Take the initiative to advance the quality, performance, or scalability of cloud solutions by influencing architecture or design.
- Design, develop, and execute automated tests to validate solutions and environments.
- Troubleshoot issues across the entire stack – infrastructure, software, application, and network.
- 3+ years' experience as a Site Reliability Engineer or equivalent position.
- 2+ years' experience with AWS cloud technologies and at least one AWS certification (Solution Architect / DevOps Engineer).
- 1+ years' experience as a senior member in an infrastructure/software team.
- Hands-on experience with AWS services like EC2, RDS, EMR, CloudFront, ELB, API Gateway, CodeBuild, AWS Config, Systems Manager, Service Catalog, Lambda, etc.
- Full-stack IT experience with *nix, Windows, network/firewall concepts, source control (BitBucket), and build/dependency management and continuous integration systems (TeamCity, Jenkins).
- Expertise in at least one scripting language, Python preferred.
- Firm understanding of application reliability, performance tuning, and scalability.
- Exposure to big data technologies (Spark, Hadoop, Scala, etc.) stack is preferred.
- Solid knowledge of infrastructure and cloud-native services along with network technologies.
- Solid understanding of RDBMS and Cloud Database engines like Postgres SQL, MySQL, etc.
- Firm understanding of Clusters, Load balancers, and CDN.
- Experience in fault-tolerant system design.
- Familiarity with Splunk data analysis, Datadog, or similar tools is a plus.
- A Bachelor's degree (Master's preferred) in a related technical field.
- Excellent analytical, troubleshooting, and communication skills.
- Possess strong verbal, written, and team presentation communication skills. ZS is a global firm; fluency in English is required.
- This role requires healthy doses of initiative and the ability to remain flexible and responsive in a very dynamic environment.
- Ability to quickly learn new platforms, languages, tools, and techniques as needed to meet project requirements.
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth, and professional development. Our robust skills development programs, multiple career progression options, and internal mobility paths and collaborative culture empower you to thrive as an individual and global team member.
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
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