Senior Site Reliability Engineer

1 month ago


Pune, Maharashtra, India Coupa Software Full time
About Coupa

Coupa is a leading provider of spend management solutions, dedicated to helping businesses unlock their full potential and do well while doing good. Our mission is to empower customers to make informed decisions and drive growth through innovative technology and collaborative partnerships.

Job Description

We are seeking a highly skilled Senior Site Reliability Engineer to join our team. As a key member of our Site Reliability Engineering team, you will play a critical role in ensuring the reliability, availability, and performance of our Enterprise platform.

Responsibilities
  • Design and implement automation solutions to increase reliability, availability, and performance
  • Evaluate and recommend new technologies and products to optimize Coupa's internal processes and workflows
  • Manage and support cloud infrastructure, including cloud-based services and customer environments
  • Coordinate incident, problem, and change management
  • Collaborate with Product and Support teams to plan and deploy product releases
  • Leverage observability and monitoring tools to make informed decisions
  • Participate in an on-call routine and work in a 24x7 environment
Requirements
  • 5-7 years of experience in Site Reliability / DevOps role
  • Hands-on experience with cloud/SaaS architecture using AWS/Azure/Google Cloud Platform
  • Hands-on experience with observability and monitoring tools (OpenTelemetry, Grafana, Dynatrace, Datadog, etc.)
  • Hands-on experience with log parsing tools (Splunk, Elastic Search, etc.)
  • Programming languages Ruby, Python, or any object-oriented programming language or scripting skills
  • Familiarity with operationalizing software HA, Autoscaling, DR, Backups, Upgrades
  • Hands-on experience with code development, testing, and deploying to the server
  • Hands-on experience with Terraform and configuration management tools like Chef, Ansible, or equivalent
  • Expertise in problem-solving and analyzing global-scale distributed systems
  • Excellent written and verbal communication skills
What We Offer
  • A collaborative and autonomous work culture
  • Opportunities to share ideas and learn from other teams
  • A comprehensive onboarding program and training on our products and processes
  • A competitive salary and benefits package
  • The chance to work with a talented team and make a meaningful impact on the company's success


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