Executive Operations Manager

2 weeks ago


Mumbai, Maharashtra, India Riverforest Connections Private Limited Full time
Job Summary

We are seeking an experienced Executive Operations Manager to join our team at Riverforest Connections Private Limited. The successful candidate will be responsible for managing the day-to-day operations of our large broking house, ensuring the smooth functioning of activities and effective coordination with internal departments and business partners.

Key Responsibilities
  • Maintain and update MIS reports for daily submission to HODs
  • Prepare and maintain various reports and MIS for effective decision-making
  • Follow up on shortage issues with branches and business partners, and obtain confirmation
  • Prepare EMF funding summaries for Cluster Heads and Branches
  • Track and follow up on BranchOps personal and Branch/AOMROMs
  • Consolidate and send Excel files to various departments
  • Follow up with ISTF team for Seclore ID creation for new business partners
  • Handle queries from branches and business partners on various topics, including Seclore registrations, welcome kits, and account opening objections
  • Share MIS reports with superiors as per decided timelines
  • Handle regulator queries within defined timelines
  • Guide team members to achieve defined timelines
Requirements
  • Process Improvement: Ability to identify, analyze, and improve operational processes to enhance efficiency and effectiveness
  • Risk Management: Identifying and mitigating operational risks to minimize disruptions and improve business continuity
  • Communication Skills: Effectively communicating with team members, other departments, and external stakeholders
  • Adaptability: Being flexible and open to change in response to evolving business needs and external factors
  • Problem Solving: Analyzing complex situations and developing effective solutions
  • Team Collaboration: Working collaboratively with cross-functional teams to achieve common goals
  • Customer Focus: Understanding and prioritizing the needs of internal and external customers
Candidate Profile

We are looking for a candidate with 13 years of experience in operations process improvement, risk management, and MIS. The ideal candidate should have a strong background in financial services and be able to work collaboratively with cross-functional teams.



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