Travel Operations Specialist

2 days ago

Aurangabad, Maharashtra, India beBeeTicketing Full time ₹ 60,00,000 - ₹ 80,00,000

Job Title: Travel Operations Specialist

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We are seeking a skilled and detail-oriented Travel Operations Specialist to manage ticketing operations during evening and night hours. The ideal candidate should have proven experience in airline ticketing and travel services, strong knowledge of GDS systems, and the ability to handle client queries efficiently with minimal supervision.

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Key Responsibilities:

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  • ">
  • Ticketing Operations:">
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    • Book, cancel, reschedule, and manage domestic and international tickets.">
    • Handle amendments, refunds, and re-issuances as per client requirements.">
    • Monitor and resolve ticketing-related issues promptly.">
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  • Customer Support:">
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    • Provide customer service via calls, emails, and chats during the night shift.">
    • Assist clients with queries related to fares, routing, and policies.">
    • Resolve issues promptly and professionally.">
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  • System Handling:">
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    • Work on GDS platforms (Amadeus, Galileo, or Sabre) for reservations and ticket issuance.">
    • Ensure accurate data entry and booking processes.">
    • Update internal systems with new information.">
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  • Coordination:">
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    • Liaise with airlines, suppliers, and internal teams to ensure smooth ticketing operations.">
    • Update clients on travel schedules, changes, and airline policies.">
    • Communicate effectively with stakeholders.">
    ">
  • Reporting & Compliance:">
    • ">
    • Maintain accurate transaction logs and prepare daily reports.">
    • Follow company policies and adhere to industry regulations.">
    • Ensure compliance with all relevant laws and regulations.">
    ">
"],

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