CRM Specialist
3 weeks ago
We are seeking a highly skilled CRM Specialist to join our team at BHIVE Workspace. As a CRM Specialist, you will be responsible for managing and optimizing our customer relationship management systems, focusing on our client database.
Key Responsibilities:- Manage and optimize CRM systems to ensure data accuracy and integrity.
- Develop and implement strategies to enhance client satisfaction and boost engagement.
- Work closely with the sales team on all post-sales activities to ensure seamless customer experiences.
- Analyze customer data to identify trends, preferences, and areas for improvement.
- Generate comprehensive reports on CRM activities and customer insights for management review.
- Collaborate with the sales team to identify and prioritize high-potential leads.
- Address customer inquiries and resolve issues promptly, ensuring high levels of customer service.
- Bachelor's degree in Business, Marketing, or a related field.
- 2+ Years of minimum Experience in client relationship Management.
- Proven experience in managing CRM systems, preferably in the real estate or fintech sectors.
- Strong analytical skills with the ability to interpret complex data and generate actionable insights.
- Excellent communication and interpersonal skills.
- Proficiency in CRM software (e.g., Salesforce, HubSpot, etc.).
BHIVE Workspace is a leading provider of managed offices and coworking spaces for enterprises. We are committed to creating a collaborative ecosystem that empowers businesses to thrive. Our mission is to be amongst the most loved and admired real estate companies of India by 2033.
At BHIVE Workspace, we believe in providing more than just a paycheck. We strive to create a supportive and rewarding work environment where employees feel valued, empowered, and motivated to excel. If you are passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply for this exciting opportunity.
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