Cluster Operations Director

2 days ago


Belgaum, Karnataka, India beBeeLeadership Full time ₹ 25,00,000 - ₹ 40,00,000
Job Title: Cluster Manager Operations

We are seeking an exceptional professional to lead our operations in the Belgaum region. As a Cluster Manager – Training & Operations, you will be responsible for ensuring seamless operation of multiple centers within the designated cluster.

Main Responsibilities:
  • Operational Leadership: Ensure consistent implementation of organizational policies and procedures, and implement programs to achieve organizational objectives.
  • Program Management & Coordination: Oversee the coordination and execution of programs across the cluster, and collaborate with center managers to ensure program alignment with beneficiary needs and organizational goals.
  • Stakeholder Engagement: Liaison with internal stakeholders for operational requirements, cultivate and maintain strong relationships with community partners, and participate in formal meetings to share operational feedback with respective stakeholders.
  • People Management: Train, and mentor center managers and support staff within the cluster, foster a positive and inclusive work culture, and establish and communicate attrition reduction and employee satisfaction plans to center managers.
  • Resource Management: Manage budgetary resources effectively to maximize impact across all centers, monitor and optimize resource allocation, including staffing, supplies, and equipment, and manage the budget for projects effectively.
  • Documentation, Compliance and Quality Assurance: Prepare regular reports on program outcomes, financial performance, and other key metrics, maintain and review comprehensive documentation of program activities and impact, ensure compliance with relevant laws, regulations, and organizational standards, and implement quality assurance measures to uphold service excellence.


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