Service Innovation Specialist

1 week ago

Jamnagar, Gujarat, India beBeeInnovation Full time ₹ 12,00,000 - ₹ 20,00,000
Service Innovation Specialist

We are seeking a talented Service Innovation Specialist to drive service design excellence in our organization.

Job Overview:

The ideal candidate will have a strong background in design and be skilled in user-centered design methodologies such as User Research, Systems Design, and Service Design. They will design and deliver innovative programs for clients, collaborating with cross-functional teams to bring strategic ideas to life.

  • Key Responsibilities:
  • Innovation Program Design & Management: Develop tailored innovation programs that align with client-specific needs and organizational objectives.
  • Research and Stakeholder Engagement: Conduct stakeholder interviews, facilitate service design workshops, and identify opportunities where human-centered innovation can drive value.
  • Conduct user research and derive insights to inform strategic directions and create qualitative analysis reports and insights documentation for client projects.
  • Provide methodology support to client teams in the different phases of each project: user research, ideation, prototyping, and user testing.
  • Identify opportunities where service design and human-centered innovation can add value.

Required Skills and Qualifications:

  • At least 2 years of experience as a designer in the innovation space (Accelerators, innovation hub/consultancy, design agency).
  • Master user-centered design methodologies at every step of the service design process and be proactive in bringing new insights.
  • Strong facilitation skills for workshops and training sessions.
  • Exceptional ability to synthesize qualitative insights into actionable strategies.
  • Understanding of technological trends and challenges.

What You Will Gain:

  • Opportunity to work in an innovative environment.
  • Chance to adapt UX/ Service design to a broader context.
  • Enrichment of your culture of technology and innovation.
  • Center stage in the innovation ecosystem by working with startups and corporates.

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