Technical Innovation Lead

Job Title: Senior Technical Architect

We are seeking a highly skilled Senior Technical Architect to lead our technical teams through multi-phased delivery projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle.

• Continuously lead technical teams through complex projects and deliver high-quality solutions that meet customer needs.
• Evangelize frameworks, project deliverables, best practices/policies, and implementations to internal collaboration networks and IP sharing platforms.
• Identify opportunities to expand our technical footprint and drive further services and customer engagement, leading multiple engagements simultaneously and driving partnerships and cross-collaboration with partners, System Integrators (SIs), and third parties.
• Identify ongoing risks and pain points throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs.
• Train, coach, and mentor Services team members on hard technical skills and soft skills.
• Identify opportunities and efficiencies in customers IT operating model and support implementation of the Service Line Delivery Council (SLDC) pipeline to get greater value out of our platform.
• Lead the development of technical brown bag sessions and publish/facilitate reusable content to the field.
• Work with product leadership providing valuable product insight, guiding product direction, and features.
• Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design.

• Minimum 15 years of overall experience
• 8-10 years minimum experience leading integration teams and architecting solutions
• 5+ years of experience with our platform
• Demonstrated experience architecting services integrations with at least two of the following: MuleSoft or other solutions, e.g., IBM, BEA, Oracle Fusion, TIBCO, Dell Boomi, Progress Sonic, API Management solutions, etc.
• Demonstrated experience managing and architecting for multiple technical integration projects using the Software Development Life Cycle (SDLC) end-to-end, sometimes simultaneously.
• Working knowledge of on-premise/cloud/containerized-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best practices/standards.
• Demonstrated ability to effectively architect solutions within a diverse technical team of clients, System Integrators (SIs), contractors, and internal teams.
• Experience leading technical teams and mentoring junior level resources, consultants, and clients while leading internal initiatives to grow our organization's practices.
• Demonstrated experience with High-Availability, Fault-Tolerance, Performance Testing, and Tuning parameters on multiple engagements.
• Demonstrated expertise in architecting, implementing, and supporting enterprise-grade technical solutions meeting complex business requirements while evangelizing integration methodologies and supporting business case justification to C-level executives.
• Experience driving technical workshops with technical and business clients to derive value-added services and implementations.
• Experience defining full API life-cycle management, from API design and integration development through to deployment, operations, and governance.
• Willingness to travel regularly to meet customer needs as required.
• Full proficiency in English.
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g., extracurricular leadership roles, volunteer roles, work experience, etc.).