Creative Problem Solver for Customer Experience

2 weeks ago


Delhi, Delhi, India Buffalo Soldiers Full time

We are a growth-stage start-up and an integrated creative agency with a digital heart. Our team is made up of entrepreneurs, strategists, storytellers, and creatives who believe in thinking differently.

About the Role

We are seeking a skilled Creative Strategist to join our team. This is a full-time position that involves developing end-to-end customer experience strategies, including customer research, strategy, vision, and design.

Key Responsibilities
  • Developing effective strategic rationale and logic flow that will help form a compelling story
  • Knowledge and implementation of end-to-end customer experience strategies, including customer research, strategy, vision & design
  • A keen sense of developing strategy solutions, from brand strategy, down to tactical social, content and influencer strategies
Requirements

To be successful in this role, you should have:

  • A strong understanding of customer experience and how to develop effective strategies to meet their needs
  • Excellent communication and presentation skills
  • Able to work effectively in a fast-paced environment and adapt to changing priorities
  • Familiarity with industry trends and best practices in customer experience
What We Offer

We offer a competitive salary of $80,000 - $110,000 per year, depending on experience, plus benefits and equity opportunities.

We take our business seriously, but not ourselves. We believe intelligence, attitude, and energy often trump experience. At Buffalo Soldiers, we prioritize autonomy, creativity, and continuous learning.


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