Strategic Business Outcome Expert

1 week ago


Salem, Tamil Nadu, India beBeeCustomerSuccess Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
About the Role

We're seeking a seasoned Client Success Strategist to drive business outcomes for our top enterprise accounts. This is not a ticketing job; you'll work directly with founders, product, and engineering to:

  • Drive customer success
  • Build reusable playbooks
  • Influence product roadmap through real customer insights

You will be responsible for:

  1. Running onboarding + ongoing success for our top enterprise accounts
  2. Solving problems fast – sometimes before the customer sees them
  3. Tracking health, adoption, renewals, and upsell signals
  4. Partnering with Sales/Marketing for expansion plays
  5. Building client success processes, content, and playbooks from scratch
What You'll Need

To succeed in this role, you'll need:

  • ~3 years of experience in Client Delivery / Consulting / Ops
  • The ability to remain calm in chaos – startup ambiguity doesn't faze you
  • A proactive, scrappy, hands-on approach
  • A desire to be part of a team that's building the future of work
Perks

We offer:

  • Early team → Huge ownership, fast growth, zero bureaucracy
  • World-class founders → Backed by top VCs & founders
  • AI-native → We're building from the ground up
  • Customers love us → Post-PMF expansion already happening
  • Learning rocketship → GenAI + behavior science + full GTM exposure
  • ESOPs → Skin in the game from day one


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