Director of E-commerce Operations

7 hours ago


Mumbai, Maharashtra, India beBeeEcommerce Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Senior E-commerce Director

Job Description:

Elevate our e-commerce presence by leading a comprehensive growth strategy across channels, ensuring aggressive revenue and margin targets. Develop and implement strategies to drive sales, improve customer experience, and enhance brand reputation.

Main Responsibilities:

  1. Develop and manage cross-functional teams to achieve business objectives.
  2. Forecast demand and manage end-to-end inventory to minimize stock-outs and ageing stock.
  3. Craft new-product roadmaps, localize hero SKUs, and sunset low ROI lines.
  4. Negotiate with 3PLs, payment partners, and duty consultants to optimize landed costs and SLAs.
  5. Champion customer obsession by mining VOC insights to feed product updates and CX enhancements.
  6. Drive strategic partnerships to amplify reach and ensure legal and tax compliance.
  7. Present quarterly business reviews to Global Leadership, highlighting wins, risks, and next bets.
  8. Benchmark competition and deliver actionable intel on pricing, share-of-voice, and shelf velocity.

Qualifications:

  • Tier 1 colleges only.
  • 10 to 17 years of relevant work experience in Retail industry (FMCG, Retail, E commerce).
  • Excellent communication and interpersonal skills.
  • Strong analytical, data, and problem-solving skills.
  • Ability to drive and manage own tasks effectively, work independently, and be an effective contributor to the team.


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