Quality Assurance Manager

5 days ago


Palakkad, Kerala, India beBeeCompliance Full time ₹ 15,00,000 - ₹ 30,00,000
Job Description

Our client is a leading provider of innovative solutions across various industries, including Oil & Gas, Industrial, Defence, Marine, Construction, Energy, Data Centre and Technology. With a strong global footprint, they are committed to delivering high-quality products and services while ensuring strict compliance with ISO standards.

The successful candidate will be responsible for managing ISO 9001:2015 and ISO 14001:2015 requirements, leading internal audits, maintaining compliance documentation and supporting continuous improvement initiatives. This role also provides operational and supply chain backup support when needed.

Key Responsibilities:

  • Act as lead representative during ISO 9001:2015 and ISO 14001:2015 audits (internal & external).
  • Maintain, review and update Quality & Environmental Management System (QMS/EMS) documentation.
  • Conduct internal audits, track NCRs and manage CAPA processes.
  • Train employees on ISO procedures, work instructions and compliance requirements.
  • Drive continuous improvement initiatives across departments.

Customer Quality Assurance:

  • Handle customer quality documentation and promptly respond to quality-related queries.
  • Lead investigations for customer complaints in coordination with HQ and the Sales Team.
  • Manage customer-specific quality records, root cause analysis and corrective actions.

Sales & Operations Support:



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