Test Quality Assurance Specialist

1 week ago

Rajkot, Gujarat, India beBeeQuality Full time ₹ 18,00,000 - ₹ 21,00,000

Job Title: Quality Assurance Specialist

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Job Description:

We are seeking a highly skilled QA professional to join our organization. The successful candidate will be responsible for designing, developing, and executing comprehensive test plans and test cases for Microsoft Dynamics 365 Customer Insights - Data (CI-D) and Journeys (CI-J) implementations.

The ideal candidate will have strong knowledge of Dataverse, its schema, and data flow within the Microsoft Power Platform. Experience testing integrations with third-party systems, such as CDPs, email platforms, and analytics tools, is also essential.

As a QA specialist, you will work closely with developers, data engineers, and marketing teams to proactively identify issues and validate resolutions. You will conduct end-to-end testing of customer journeys, segmentation logic, data ingestion pipelines, and marketing automations.

Key Responsibilities:

  • Design and develop comprehensive test plans and test cases for Microsoft Dynamics 365 Customer Insights - Data (CI-D) and Journeys (CI-J) implementations.
  • Validate the integrity, mapping, and synchronization of customer data across Dataverse, CI-D, CI-J, and third-party integrations.
  • Conduct end-to-end testing of customer journeys, segmentation logic, data ingestion pipelines, and marketing automations.
  • Perform functional, regression, integration, and UAT testing to ensure product quality meets business and technical requirements.
  • Work closely with developers, data engineers, and marketing teams to proactively identify issues and validate resolutions.
  • Test API integrations, webhooks, and data pipelines related to CI-D and CI-J within the Microsoft ecosystem.
  • Ensure compliance with data privacy, governance, and security standards during test execution and documentation.
  • Maintain test documentation, report bugs using appropriate tools, and track issues through resolution.
  • Participate in Agile/Scrum ceremonies and contribute to continuous process and product quality improvements.

Required Skills and Qualifications:

  • 3-5 years of hands-on QA experience, preferably in projects involving Microsoft Dynamics 365 and Customer Insights (CI-D & CI-J).
  • Strong understanding of Dataverse, its schema, and data flow within the Microsoft Power Platform.
  • Experience testing integrations with third-party systems (e.g., CDPs, email platforms, analytics tools).
  • Familiarity with D365 CRM (particularly Customer Service module) from a QA perspective.
  • Proficient in using tools for API testing (e.g., Postman), test case management, and defect tracking (e.g., Azure DevOps, Jira).
  • Detail-oriented with strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills to collaborate with cross-functional and remote teams.

Benefits:

Our organization values collaboration, creativity, and growth. Our team is passionate about delivering high-quality solutions and making a positive impact on our customers' businesses.

About Us:

Our team is committed to providing exceptional products and services that meet the highest standards of quality and reliability.

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