Customer Data Governance Specialist

3 weeks ago

Hyderabad, Telangana, India PepsiCo Full time

PepsiCo Data Governance Program Overview:


PepsiCo is establishing a Data Governance program that will be the custodian of the processes, policies, rules and standards by which the Company will define its most critical data.


Position Overview:


The Customer Data Steward role is responsible for working within the global data governance team and with their local businesses to maintain alignment to the Enterprise Data Governance's (EDG) processes, rules and standards set to ensure data is fit for purpose.


This will be achieved through the EDG Data Steward operating as the single point of contact for those creating and consuming data within their respected data domain(s) and assigned programs. Additionally, they will be driving the team to interact directly with key domain and project stakeholders, the EDG Lead, Governance Council, other data stewards across the organization and relevant SMEs throughout the organization as necessary.


Responsibilities:



  • Deliver key elements of Data Discovery, Source Identification, Data Quality Management, cataloging for program & Customer Domain data, initially assigned to the IBP FLNA Project
  • Ensure data accuracy and adherence to PepsiCo defined global governance practices, as well as driving acceptance of PepsiCo's enterprise data standards and policies across the various business segments.
  • Maintain and advise relevant stakeholders on data governance-related matters in the customer domain and with respect to Demand Planning in IBP, with a focus on the business use of the data
  • Define Data Quality Rules from Source systems, within the Enterprise Data Foundation and through to the End User systems to enable End to End Data Quality management to deliver a seamless user experience.
  • Advise on various projects and initiatives to ensure that any data related changes and dependencies are identified, communicated and managed to ensure adherence with the Enterprise Data Governance established standards.
  • Accountable for ensuring that data-centric activities are aligned with the EDG program and leverage applicable data standards, governance processes, and overall best practices.

Data Governance Business Standards:



  • Ensures alignment of the data governance processes and standards with applicable enterprise, business segment, and local data support models.
  • Champions the single set of Enterprise-level data standards & repository of key elements pertaining to their in-scope data domain ( Customer, Material, Vendor, Finance, Consumer) and promoting their use throughout the PepsiCo organization.
  • Owns one or multiple domain perspectives in defining and continually evolving the roadmap for enterprise data governance based upon strategic business objectives, existing capabilities/programs, cultural considerations and a general understanding of emerging technologies and governance models/techniques.
  • Advise on various projects and initiatives to ensure that any data related changes and dependencies are identified, communicated and managed to ensure adherence with the Enterprise Data Governance established standards.

Data Domain Coordination and Collaboration:



  • Responsible for helping identify the need for sector-level data standards (and above) based on strategic business objectives and the evolution of enterprise-level capabilities and analytical requirements.
  • Collaborates across the organization to ensure consistent and effective execution of data governance and management principles across PepsiCo's enterprise and analytical systems and data domains.
  • Accountable for driving organizational acceptance of EDG established data standards, policies, and definitions and process standards for critical / related enterprise data.
  • Promotes and champions PepsiCo's Enterprise Data Governance Capability and data management program across the organization.

Qualifications:



  • 4+ years of experience working with data in the specific Customer /Order to Cash Customer domain (ie: Customer, Material, Vendor, Finance, Consumer), associated processes, involved systems and data usage. This can be from a data management or a business operational perspective
  • Ability to partner with both business and technical subject matter experts to ensure standardization of operational information and execution of enterprise-wide data governance policies and procedures are defined and implemented.
  • 3+ years of experience working with data quality tools/technologies, including strong knowledge of workflow, monitoring, and reporting functionality (Desirable)
  • 3-4 years of experience working with SAP with Master Data or Sales & Distribution (SAP SD).

Competencies:



  • Strong knowledge and understanding of master data and transactional data elements and processes per the necessary in-scope data domain ( Customer, Material, Vendor, Finance, Consumer)
  • Strong knowledge of Data Quality Management, Data Profiling, DQ rule definition and management best practices
  • Strong Communication Skills/Able to Persuade/Influence Others at all Organization Levels and the ability foster lasting partnerships
  • Ability to translate business requirements into critical data dependencies and requirements
  • Ability to think beyond their current state (processes, roles and tools) and work towards an unconstrained, optimized design
  • An ability to solicit followership from the functional teams to think beyond the 'way the things work today'
  • Able to align various stakeholders to a common set of standards and the ability to sell the benefits of the EDG program
  • Foster lasting relationships across varying organizational levels and business segments with the maturity to interface with all levels of management
  • Self-starter who welcomes responsibility, along with the ability to thrive in an evolving organization and an ability to bring structure to unstructured situations
  • Ability to arbitrate on difficult decisions and drive consensus through a diplomatic approach
  • Matrix management skills and business acumen
  • Excellent written & verbal communication skills

At PepsiCo, we recognize that our success is driven by our talented and dedicated employees. Our Employee Value Proposition is built on a foundation of competitive compensation, comprehensive benefits, and a commitment to your professional growth and personal well-being. We offer a dynamic and inclusive workplace where innovation thrives and your contributions are celebrated. Join us to make an impact, grow your career, and be part of a company that values sustainability, community engagement, and ethical practices.

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