Frontline Customer Support Expert

1 week ago


Alleppey, Kerala, India beBeecustomer Full time ₹ 20,00,000 - ₹ 25,00,000
Customer Service Specialist

We are seeking a skilled professional to deliver exceptional customer experiences. As a representative, you will be the first point of contact for customers and play a crucial role in driving customer satisfaction.

About the Role

The ideal candidate will possess excellent communication skills, both written and verbal. Key responsibilities include:

  • Responding to customer inquiries in a timely and professional manner
  • Providing solutions to customer complaints and issues
  • Collaborating with internal teams to resolve customer concerns

We require someone who is passionate about delivering outstanding customer service. If you have a strong ability to empathize with customers and provide creative solutions, we want to hear from you

Key Responsibilities
  • Qualifying leads and engaging with prospective students
  • Maintaining relationships with prospective students
  • Collaborating with sales team to ensure smooth conversion
Requirements
  • 0.5–3 years of experience in customer service or pre-sales
  • Excellent communication skills in Kannada & English


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