Customer Engagement Representative
7 days ago
As a Customer Engagement Representative at Ray Center - Swimming Pools, you will be responsible for engaging with potential and existing customers through outbound and inbound calls.
Your primary goal will be to promote our services, gather information, and generate sales or leads over the phone.
Key Responsibilities:- Make outbound calls to prospective customers or receive inbound calls from existing customers.
- Introduce and explain services offered by the organization to potential customers.
- Answer questions, provide information, and address customer concerns or objections.
- Maintain a courteous and professional demeanor while speaking with customers.
- Follow a prepared script or guideline to ensure consistent messaging and accurate information delivery.
- Use persuasive techniques to influence customers and generate sales or leads.
- Identify and qualify potential customers through effective questioning and listening skills.
- Maintain accurate and detailed records of customer interactions, including sales, inquiries, and complaints.
- Achieve individual and team sales targets or key performance indicators (KPIs) set by the organization.
- Collaborate with sales and marketing teams to share customer feedback and improve sales strategies.
- Stay updated on product knowledge, pricing, and promotional offers to provide accurate and up-to-date information to customers.
- Conduct market research and gather customer insights to identify trends, preferences, and opportunities.
- Adhere to company policies and procedures, including privacy and data protection regulations.
- Continuously enhance communication and negotiation skills through training and development programs.
- High school diploma or equivalent.
- Previous experience in telemarketing, sales, or customer service is preferred but not always required.
- Excellent verbal communication skills with a clear and pleasant phone voice.
- Ability to engage customers and build rapport over the phone.
- Strong persuasive and negotiation skills.
- Active listening skills to understand customer needs and concerns.
- Ability to handle objections and rejections professionally and positively.
- Good organizational and time management skills to handle a high volume of calls.
- Proficient computer skills and familiarity with call center software and CRM systems.
- Results-driven and target-oriented mindset.
- Ability to work in a team and collaborate effectively.
- Flexibility to work in shifts, including evenings and weekends if required.
- Health insurance
- Provident Fund
-
Customer Engagement Representative
2 days ago
Bengaluru, Karnataka, India Lavish Holiday Pvt. Ltd. Full timeCustomer Engagement RepresentativeAbout the Role:Lavish Holiday Pvt. Ltd. is seeking an experienced Customer Engagement Representative to join our team in Bangalore. The successful candidate will be responsible for converting leads, sharing information about our leisure packages and services, and scheduling appointments to meet sales team.Key...
-
Sales and Customer Engagement Representative
7 days ago
Bengaluru, Karnataka, India Oraiyan Groups Full timeUnlock the potential of customer engagement with Oraiyan Groups as a Sales and Customer Engagement Representative.Main Responsibilities:Reach out to existing and potential customers to present our product and service offering.Develop a deep understanding of our product and service features, prices, and benefits.Address customer inquiries and concerns in a...
-
Customer Engagement Representative
7 days ago
Bengaluru, Karnataka, India Brains 'N' Skills Placement Consultancy Full timeDear Candidates,We are seeking a highly skilled Telecommunications Executive to join our team.Job DescriptionThe ideal candidate will have excellent communication skills and be able to effectively engage with customers via phone, email, and chat.ResponsibilitiesManage customer relationships and resolve issues in a timely and professional mannerProvide expert...
-
Sales and Customer Engagement Representative
5 days ago
Bengaluru, Karnataka, India Amnish HR Services Full timeKey Responsibilities:As a Telemarketing Representative at Amnish HR Services, you will be responsible for handling inbound and outbound calls with a focus on building strong relationships with customers.Key Skills:Excellent verbal and written communication skillsGood listening skillsAbility to understand customer requirements and provide solutionsConfidence,...
-
Customer Engagement Representative
3 days ago
Bengaluru, Karnataka, India EASYJOBS RECRUITMENT Full time**Job Title:** Tele-caller**Job Description:**We are seeking a skilled Tele-caller to join our team at EASYJOBS RECRUITMENT. As a Tele-caller, you will be responsible for engaging with customers through phone calls, building relationships, and identifying sales opportunities.**Key Responsibilities:**Do Tele-callings (both outbound and inbound)Track...
-
Sales Development Representative
2 days ago
Bengaluru, Karnataka, India MoEngage Inc. Full timeAbout MoEngage: MoEngage Inc. is a leading Marketing Technology Solution provider. Our clients include top names like JP Morgan Chase, T-Mobile, Poshmark, SoundCloud, Garmin and + others globally. With a presence in 35 countries, we are a recognized leader in the industry, powering over 1 Trillion messages last year. Customers' Choice Vendor with 4.8/5 from...
-
Customer Service Representative
2 weeks ago
Bengaluru, Karnataka, India 2coms Full timeExciting Opportunity for Customer Service ProfessionalsWe are seeking highly motivated and excellent English communication skills individuals to join our team as Customer Service Representatives in a blended process environment.Our client, a leading American business services company, specializes in customer engagement and business performance.As a Customer...
-
Customer Engagement Specialist
7 days ago
Bengaluru, Karnataka, India Hellowork Technologies Pvt Ltd Full timeKey Responsibilities:As a Telecommunications Representative at Hellowork Technologies Pvt Ltd• Utilize excellent communication and interpersonal skills to engage with clients and prospects.• Leverage sales and marketing knowledge to drive business growth and revenue.• Develop and maintain strong relationships with clients to ensure customer...
-
Customer Service Representative
2 days ago
Bengaluru, Karnataka, India 2coms Full timeJoin 2coms, a leading American business services company, and embark on a customer engagement journey in Bangalore with a salary up to 4.5lpa.As a Customer Service Representative, you will provide information, sell products, and help customers while working in a blended process environment.Key responsibilities include outbound calls, data entry, and...
-
Customer Service Manager
5 days ago
Bengaluru, Karnataka, India Aegis Customer Support Services Pvt Ltd Full timeA key role within Aegis Customer Support Services Pvt Ltd, the Customer Service Manager will be responsible for managing a team of representatives offering customer support. The ideal candidate will have a thorough understanding of the customer service process and be able to oversee its implementation effectively.Key Responsibilities:Team Management: Manage...
-
Customer Service Team Lead
2 weeks ago
Bengaluru, Karnataka, India Aegis Customer Support Services Pvt Ltd Full timeKey Responsibilities:As a key member of our team, you will be responsible for managing a team of representatives who provide exceptional customer support.Leadership and Team Management:Oversee the customer service process to ensure seamless delivery of support services.Develop and implement policies and procedures to enhance customer satisfaction.Plan and...
-
Customer Service Representative
1 week ago
Bengaluru, Karnataka, India Savvy Search Full timeJob Title: Customer Service RepresentativeAbout the Role:Engage with top architects and interior designers on behalf of clients.Schedule and manage meetings daily.Follow up on inquiries and interactions with industry professionals.Facilitate direct client interactions from diverse building material sectors.Requirements:Freshers are welcome; experience...
-
Customer Service Representative
2 weeks ago
Bengaluru, Karnataka, India Vruthiyathra Full timeJob DescriptionVruthiyathra is seeking a skilled Customer Service Representative to join our team.Key Responsibilities:Call Handling: Respond to customer inquiries and resolve issues related to printers, routers, and email.Query Resolution: Support customers in resolving their queries and take necessary actions.Reporting: Report to the team lead and provide...
-
Customer Success Specialist
3 days ago
Bengaluru, Karnataka, India Planview Full timeAbout This Role:We are seeking a Customer Success Specialist to join our team at Planview. This role will focus on driving customer adoption and retention through proactive communication and strategic planning.Key Responsibilities:Engage with customers via email, chat tools, and telephone to ensure their successful adoption of Planview's products.Become...
-
Customer Engagement Manager
2 weeks ago
Bengaluru, Karnataka, India Mahindra Rise Full timeJob Title: Customer Engagement ManagerAt Mahindra Rise, we are seeking a highly skilled Customer Engagement Manager to join our team. As a key member of our organization, you will be responsible for managing customer relationships, resolving complaints, and providing exceptional customer service.Key Responsibilities:Manage customer complaints and social...
-
Customer Engagement Specialist
3 days ago
Bengaluru, Karnataka, India Travel Unbounded Full timeJob Title: Customer Engagement SpecialistAbout the Role: We are seeking a Customer Engagement Specialist to join our team at Travel Unbounded.Responsibilities:Urgent openings for tele sales require a skilled professional to engage with potential customers.Scripted sales pitch to market leisure travel opportunities.Leads would be provided for successful...
-
Customer Service Representative
7 days ago
Bengaluru, Karnataka, India Rhea Healthcare Private Limited Full timeJob SummaryRhea Healthcare Private Limited seeks a skilled Customer Service Representative to provide exceptional patient care and support at the front desk. Key ResponsibilitiesEnsure effective and efficient reception service is provided to patients and visitors.Deal with general inquiries, explain procedures, and make appointments.Use judgment and...
-
Customer Engagement Specialist
2 days ago
Bengaluru, Karnataka, India Prime placement vision pvt Ltd company Full timePrime Placement Vision Pvt Ltd Company: Exciting OpportunitiesJob Summary: We are seeking highly motivated and results-driven individuals to join our team as Customer Engagement Specialists.About the Role: As a Customer Engagement Specialist, you will be responsible for interacting with customers, understanding their needs, and providing solutions that meet...
-
Bengaluru, Karnataka, India 2coms Full timeCustomer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at 2coms, a leading American business services company specializing in customer engagement and business performance.As a Customer Service Representative, you will be responsible for providing excellent customer service through voice and...
-
Customer Service Representative
2 weeks ago
Bengaluru, Karnataka, India Gain Full timeAbout Gain.proGain.pro is a leading global private market visibility platform, combining advanced AI technology with local-for-local research to deliver high-quality information on companies that matter most. Our industry-leading platform serves 100% of MBB/Big-4 advisories, clients representing over $500 billion of private equity capital, and more than 70%...