Quality Assurance Specialist

2 weeks ago

Bengaluru, Karnataka, India beBeeQuality Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Role:

Our organization is seeking a Quality Assurance Specialist to assume a key role in ensuring the quality of our Salesforce applications.

Key Responsibilities:
  • Develop comprehensive test plans, test cases, and test scripts based on functional requirements, business use cases, and user stories.
  • Prepare and maintain test data for both functional and integration testing.
  • Collaborate with product management and technical teams to identify testing needs and scenarios.
  • Execute manual testing of Salesforce applications, including UI, functional, and regression testing.
  • Design, develop, and execute automated test scripts using Salesforce testing tools such as Selenium, Worksoft, BrowserStack, LambdaTest.
  • Perform integration testing to ensure smooth communication between Salesforce and third-party systems (e.g., ERP, payment gateways).
  • Identify, document, and track defects in tools like Azure Boards or Jira, ensuring timely resolution.
  • Re-test fixed defects and verify that solutions meet acceptance criteria.
  • Conduct performance testing to validate the scalability of Salesforce applications using tools like JMeter or LoadRunner.
  • Perform API testing to verify integrations with external systems using tools like Postman or SoapUI.
  • Participate in Agile sprint cycles to ensure timely delivery of high-quality Salesforce solutions.
  • Contribute to the improvement of testing processes and best practices within the team.
Required Skills and Qualifications:
  • A minimum of 3-5 years of experience testing all phases of QA efforts for medium to large enterprise Salesforce implementation projects, specifically in Sales Cloud, Service Cloud, and Experience Cloud.
  • Experience with manual testing of Salesforce projects using Agile Scrum methodology.
  • Familiarity with testing, including validation of screens and user interfaces in Sales Cloud and Commerce Cloud environments.
  • Effective communication skills to share testing knowledge and strategies in a collaborative atmosphere, leading and influencing positive quality results among testing teams.
  • Proven experience in planning, preparing, and executing functional, integration, and user acceptance testing, including end-to-end test scenarios across multiple systems and batch processes.
  • Demonstrated experience as an IT Quality Assurance professional for small to large projects.
  • Experience in developing test strategies and managing all aspects of software testing and defect management.
  • Proficiency in risk-based testing approaches to determine testing scope.
  • Ability to work effectively in a collaborative, team-oriented environment.
  • Experience with Salesforce (Sales Cloud, Service Cloud, Experience Cloud) is a must; Commerce Cloud experience is a plus.
  • Experience in automation and device simulation tools such as Selenium, Worksoft, BrowserStack, LambdaTest.
  • Experience with performance testing tools (e.g., JMeter, LoadRunner) is a plus.
  • Excellent verbal and written communication skills, with the ability to interact with technical and non-technical stakeholders.
  • Salesforce certifications (e.g., Administrator, Platform App Builder) are highly preferred.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for career growth and professional development.
  • A competitive salary and benefits package.

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