Service Team Lead

4 days ago


Alleppey, Kerala, India beBeeTechnical Full time US$ 1,20,000 - US$ 1,60,000
Job Overview

The Service Supervisor plays a pivotal role in ensuring the seamless operation of our IT services team.

As a technical lead, you will be responsible for planning and implementing service initiatives that align with our firm's strategic objectives.

Key responsibilities include:

  • Ensuring the efficient operation of subordinate team members
  • Sustaining high-quality service delivery to meet customer expectations
  • Developing and maintaining documentation for policies and procedures related to service and support efforts
  • Designing and implementing future support offerings under the guidance of senior leadership
  • Ensuring compliance with IT-related policies and procedures throughout the organization
Qualifications

To succeed in this role, you will need:

  • Excellent technical knowledge and skills
  • Strong leadership and communication abilities
  • Able to prioritize tasks effectively and manage multiple projects simultaneously
What We Offer

We offer a dynamic work environment, opportunities for professional growth and development, and a competitive compensation package.

Our team is dedicated to delivering exceptional service and supporting each other in achieving our goals.

If you are a motivated and results-driven individual looking for a challenging and rewarding opportunity, we encourage you to apply.


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