System Troubleshooter
2 weeks ago
We are looking for a highly skilled System Troubleshooter to join our team. As a System Troubleshooter, you will be responsible for providing technical support to customers, troubleshooting complex issues, and collaborating with cross-functional teams.
About the Role:
- Identify and resolve technical issues in a timely and effective manner.
- Analyze system logs and performance metrics to identify potential issues and proactively address them.
- Collaborate with development and infrastructure teams to identify and implement system improvements.
Requirements:
- Strong proficiency in technical support, system analysis, and issue resolution.
- In-depth knowledge of software applications, databases, and system integrations.
- Experience with scripting languages (e.g., Python, PowerShell) and automation tools.
- Familiarity with cloud technologies (e.g., AWS, Azure) is a plus.
- Excellent problem-solving and analytical skills.
- Strong communication skills, both verbal and written, to effectively interact with technical and non-technical stakeholders.
Estimated Salary: $90,000 - $120,000 per year.
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