Custom Software Solutions Specialist

20 hours ago

Palakkad, Kerala, India beBeeServiceNow Full time ₹ 14,34,968 - ₹ 25,42,945
ServiceNow Developer Opportunity

FedTec is a company that values its employees and partners. We take pride in our work and strive to create a positive and inclusive work environment.

  • We are seeking a skilled ServiceNow developer to design, develop, and implement custom applications, workflows, and integrations to support business process automation and enhancement to service delivery in ITSM, ITOM and ITAM application scope.
Key Responsibilities:
  • Developing, configuring, and customizing the ServiceNow platform to fit business requirements in ITSM, ITAM (HAM, SAM) and ITOM.
  • Writing clean, efficient, and maintainable code to support implementation.
  • Expertise in ServiceNow Discovery, MID Server and CMDB (Configuration Management Database), ensuring accuracy, health, and integration with discovery tools.
  • Support integrations between ServiceNow and third-party systems, ensuring seamless data flow and process automation.
  • Provide technical expertise in incident, problem, change, request, asset, and operations management within the ServiceNow ecosystem.
  • Monitor platform performance, troubleshoot issues, and recommend improvements for scalability and efficiency.
  • Document technical solutions, configurations, and standard operating procedures.
  • Stay current with ServiceNow releases, features, and best practices to drive continuous improvement.
Qualifications:
  • ServiceNow Certified System Administrator (CSA) required
  • Minimum one CIS in any of scope i.e. ITSM, ITOM or ITAM
  • 3–6+ years of hands-on experience implementing and supporting ServiceNow modules.
  • Strong knowledge of CMDB, Discovery, Service Mapping, and integrations.
  • Experience with scripting (JavaScript, Glide API) and workflow automation within ServiceNow.
  • Excellent problem-solving, analytical, and communication skills.
  • Ability to work independently and collaboratively with cross-functional teams.
Benefits:
  • Health & Wellness: Medical, dental, and vision plans with valuable features like Telehealth virtual care and resources to support your physical and mental well-being.
  • Time to Recharge: Generous paid time off to relax and rejuvenate.
  • Financial Security: 401(k), company-paid short- and long-term disability, life insurance, and additional voluntary coverage.
  • Life & Family Support: Employee Assistance Program (EAP), Pet Insurance, and Prepaid Legal services.
  • Recognition & Growth: The FedTec Applause program rewards outstanding contributions, while our Learning & Development programs support your career growth.
  • Fitness & Wellness: The FedTec Fit Program includes an on-staff Fitness Coach, personal and group training sessions, company fitness challenges, and ongoing wellness support.

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