Claims Resolution Specialist

3 days ago


Bengaluru Bangalore Chennai, India beBeeAccuracy Full time US$ 40,000 - US$ 80,000
Job Title:

AR Caller

">Job Description:
  • Primary Responsibilities:
  • Make outbound calls to insurance companies to follow up on outstanding claims.
  • Understand and resolve claim denials or rejections to ensure timely payment.
  • Verify insurance information and update patient accounts accordingly.
  • Document call details, follow-up actions, and claim status in the system.
  • Maintain a high level of accuracy in updating accounts and handling claims.
  • Coordinate with internal teams to escalate unresolved issues and ensure resolution.
  • Meet or exceed daily and weekly productivity targets.

Additional Responsibilities:

  • Stay updated on payer policies, guidelines, and industry changes.
  • Provide feedback to the team lead or manager regarding process gaps or improvement areas.
  • Ensure compliance with HIPAA and company confidentiality policies.
  • Maintain professional communication with insurance representatives and team members.

Job Requirements:

  • Education:
  • Graduate in any discipline (Commerce or Healthcare-related fields preferred).
  • Experience:
  • 1 to 4 years in AR calling, medical billing, or healthcare revenue cycle management.
  • Willingness to work in night shifts as per US process requirements.


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