Field Service Engineer

1 month ago

Chennai, Tamil Nadu, India Wabtec Full time

Wabtec Corporation is a leading global provider of equipment, systems, and digital solutions for freight and transit rail. As a Field Service Engineer, you will play a critical role in ensuring the performance and reliability of our products. Your responsibilities will include planning and implementing retrofits and maintenance, securing product performance, and improving customer response times. You will also be responsible for delivering warranty services, supporting commissioning, and executing field scheduled operations. If you have a strong analytical mind, excellent communication skills, and a passion for problem-solving, we encourage you to apply for this exciting opportunity.

Main Responsibilities:

  • Deliver warranty services from delivery of the product to the end of warranty period
  • Support during the commissioning of the Product/System on train and Locomotive
  • Execute all Field scheduled operations (retrofit, overhaul, maintenance etc.) in order to meet FT objectives and Customer requirements
  • Provide support to Engineering & Quality team for effective problem solving
  • Ensure availability and use of special tools for Warranty & Customer support
  • Ensure availability of Spares for 0km and Warranty service and efficiently manage site inventory required for maintenance and overhaul
  • Ensure feedback of field experience at all stages to improve reliability of the products
  • Challenge Customer's claim and establish authenticity of customer warranty claim
  • Responsible of EHS (Environment, Health and Safety) organization & deployment
  • Participate actively in QRQC (Quick Response Quality Control) process & Failure Reporting Analysis & Corrective Action System (FRACAS)
  • Periodic reporting of the open points of Customer and follow ups till the action is closed.

Required Candidate Profile:

Education/Training: Should have good academic background in mechanical or electrical/electronics. Qualification should be Degree or Diploma in Engineering. Relevant rolling stock experience is preferable

Professional Experience: He Should have the minimum experience of 5 to 8 years of working as Service engineer

Key Competences (Transversal/Professional):

Should have very good communication skill in English and Hindi/Regional language: Good

Strong analytical skills, Flexible attitude to work in changing environment, Presentation skills: Strong

Should have good technical understanding of electrical and pneumatic circuits.: Good

IT literate and fully conversant with all Microsoft office applications: Conversant

Language: English, Hindi, Regional language

Ready to travel frequently, Customer oriented

Wabtec Corporation is committed to taking on the world's toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles...people like you Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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