Field Service Engineer

7 days ago


Chennai, Tamil Nadu, India Konecranes Full time

At Konecranes, we're committed to delivering exceptional customer experiences through our people. Our passion and drive drive us to innovate and improve every day. We believe that diversity is the key to our growth and success, and we welcome individuals from all backgrounds to join our community. We promote a culture where everyone can be themselves and thrive.

Our core values of trust in people, total service commitment, and sustained profitability are the foundation of our company. They guide our decisions and priorities, and are reflected in our behavior and leadership. We're looking for a Field Service Engineer who shares our passion for delivering exceptional service and is committed to maintaining our high standards.

Your Key Responsibilities:

  1. Work assignments are planned by the branch and assigned to the field operative.
  2. The field operative accepts work packages and enters work against the SR/WP.
  3. The field operative cannot create new service requests (except through do work).
  4. Record faults/exceptions using Risk & Recommendation method.
  5. Estimate labour hours and parts cost for repairs.
  6. Perform Safety Review and Visit Review and record next steps.
  7. Consult with our customers to inform their buying decisions.

Qualifications and Experience:

Diploma (Electrical) with 2-3 years experience in the crane industry.

Reporting to: Service Manager

Competencies and Skills:

Field Service Siebel, customer-focused, emergency travelling, basic crane knowledge, technical skills, drive and PLC knowledge (preferable), awareness of ISO 14001 & 45001 Standards.

What We Offer:

In return, we offer a challenging and exciting Field Service Engineer position in our Industrial Services South Asia team. You'll have the opportunity to create value-added services and connect with our customers as part of our Lifting People Strategy.

Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to breakthroughs at moments that matter most. With 16,000+ professionals in over 50 countries, we're trusted every day to lift, handle, and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment free from any form of discrimination.



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