Chief Manager

6 days ago

Bengaluru, Karnataka, India beBeeLeader Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Opportunity:

We are seeking a seasoned leader to spearhead the development and delivery of comprehensive training programs focused on emerging segments such as NRIs, affluent customers, business insurance clients apart from protection and annuity market.

Key Responsibilities:
  • Program Development:
    • Design specialized training content covering product knowledge, taxation, market nuances, regulatory requirements, sales techniques, and relationship management for these segments.
  • Training Delivery & Enablement:
    • Plan and conduct training sessions, workshops, and webinars for sales teams and distribution partners.
    • Utilize blended learning approaches including classroom sessions, e-learning modules, virtual training, and on-the-job coaching.
    • Develop and deploy train-the-trainer (TTT) programs to build internal capability for sustained training delivery.
  • Sales Support & Performance Coaching:
    • Partner with sales leadership to identify skill gaps and performance challenges in the new growth areas.
    • Provide ongoing training, coaching, and mentoring to sales teams and advisors to improve conversion and persistency rates.
    • Support onboarding and induction of new sales teams focused on these markets.
    • Offer on-the-job training & field support in terms of case preparation/ FODs for high ticket size cases.
  • Collaboration & Stakeholder Management:
    • Work closely with sales to identify training needs, drive training attendance , align training initiatives with business execution & provide regular updates of training progress.
    • Collaborate with content, SMEs, marketing, product, and underwriting teams to develop content & marketing collaterals.
    • Liaise with external training vendors or consultants as needed for specialized content or delivery.
  • Measurement & Continuous Improvement:
    • Establish metrics to measure training effectiveness and business impact in these segments.
    • Collect feedback from participants and stakeholders to refine and enhance training programs.
    • Stay abreast of industry trends, regulatory changes, and best practices to continuously evolve the training approach.
    Performance Indicators:
    • Execution of classroom, virtual ,self-learning and On-the-Job Training Plan
    • Session Attendance: 85% AI based role play completion: 80%
    • Assessment: Appear 90%Pass 80% Average Score: 80%
    • Training Session Feedback Score: 4.25 on 5-point scale
    • Opening of Sales Calls by the training participants as per the targets
    • 20% growth in High Growth Areas

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