Process Associate

2 weeks ago


Jaipur, Rajasthan, India Knack Global Full time

We are seeking a highly skilled Process Associate to join our healthcare KPO team at Knack Global.

With over 15 years of experience in health care services, IT and enterprise IT & analytics, we bring domain knowledge, process maturity, operational efficiencies, and cost containment delivery models that have successfully delivered business benefits to Fortune 500 organizations.

The successful candidate will be responsible for making outbound calls to the US to check claim status, handling denials and patient eligibility, as well as following up on insurance matters. The role requires strong analytical skills, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key qualifications include a graduate degree in any discipline (excluding B.Tech pursuing or B.Tech 2022), good command over English (oral and written), flexibility to work in shifts, computer savvy, and good listening skills.

The ideal candidate will be motivated, results-driven, and able to meet productivity and quality targets within stipulated timeframes.

Knack Global offers a competitive salary range of ₹10,00,000 - ₹18,00,000 per annum, depending on experience. Benefits include opportunities for growth and development, a dynamic work environment, and a chance to make a meaningful impact in the healthcare industry.



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