Customer Service Agent @ Mumbai
2 weeks ago
**Job Title:** Customer Service Agent @ Mumbai
We are seeking a highly skilled Customer Service Agent to join our team at CapTalent HR in Mumbai. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.
**Key Responsibilities:**
- Provide high-quality customer service to clients through various communication channels.
- Resolve customer complaints and issues in a timely and professional manner.
- Work closely with internal stakeholders to ensure seamless customer service delivery.
- Meet and exceed customer service performance targets.
**Requirements:
- Graduate with a minimum of 6 months of work experience in customer service.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Typing speed of 25-30 WPM with 85% accuracy.
**Perks and Benefits:
We offer a competitive salary package, six days of work, and one rotational week off, as well as a 9-hour shift. If you are a motivated and customer-focused individual, please contact our HR representative, Kinnera, at 9884001531 for interview schedules.
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