Customer Service Agent @ Mumbai

2 weeks ago


Mumbai, Maharashtra, India CapTalent HR Full time

**Job Title:** Customer Service Agent @ Mumbai

We are seeking a highly skilled Customer Service Agent to join our team at CapTalent HR in Mumbai. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.

**Key Responsibilities:**

  1. Provide high-quality customer service to clients through various communication channels.
  2. Resolve customer complaints and issues in a timely and professional manner.
  3. Work closely with internal stakeholders to ensure seamless customer service delivery.
  4. Meet and exceed customer service performance targets.

**Requirements:

  • Graduate with a minimum of 6 months of work experience in customer service.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Typing speed of 25-30 WPM with 85% accuracy.

**Perks and Benefits:

We offer a competitive salary package, six days of work, and one rotational week off, as well as a 9-hour shift. If you are a motivated and customer-focused individual, please contact our HR representative, Kinnera, at 9884001531 for interview schedules.



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