Senior Technical Project Manager for Payment Solutions
3 weeks ago
Job Title: Senior Technical Project Manager for Payment Solutions
At Initiate International, we're seeking a Senior Technical Project Manager to drive the integration of local payment solutions into our innovative payments platform.
This role requires collaboration with a diverse range of external partners, evaluating their technical capabilities to ensure seamless integration and optimal performance.
Key Responsibilities:
- Lead Integration Initiatives: Establish and manage technical and operational relationships with payment issuers and merchants, spearheading the integration of tailored payment solutions to align with our innovative strategies.
- Conduct In-Depth Analysis: Perform comprehensive gap analyses with payment issuers, crafting solutions that meet stringent technical and operational specifications, assessing technical capabilities, and proposing enhancements to elevate service delivery.
- Onboard Merchants: Facilitate the onboarding process for new merchants, designing and implementing non-standard project-based integrations, and providing hands-on support to ensure a smooth transition and ongoing success.
- Act as Technical Liaison: Serve as the primary escalation contact for all technical requests from merchants and payment issuers, fostering open communication to address challenges swiftly and effectively.
- Drive Project Execution: Take charge of project planning, developing detailed project plans, timelines, and resource allocations, ensuring projects are completed on schedule and meet quality standards.
- Facilitate Agile Collaboration: Organize and lead regular project scrums, fostering collaboration among cross-functional teams including Business Development, Product Management, Engineering, and Operations to ensure alignment and efficiency.
- Navigate Change Management: Skillfully manage project change requests, balancing stakeholder expectations while minimizing scope creep to maintain focus on project goals.
- Resolve Technical Challenges: Proactively address technical issues with urgency, leveraging cross-functional expertise to troubleshoot and implement effective solutions.
- Support Business Development: Collaborate with the Business Development team during the pre-sales phase, providing technical insights to enhance proposal effectiveness and client engagement.
Qualifications:
- 10-15 years of robust experience in technical project management or pre-sales roles within the payments industry.
- Demonstrated expertise in integrating merchant and PSP solutions with payment issuers, showcasing a strong understanding of industry standards and practices.
- Proven experience in mobile app development and SDK integrations, adding a valuable dimension to technical acumen.
- Proficient in integrating with third-party web services across various technologies, including REST and SOAP.
- Exceptional SQL skills, capable of diving deep into data to extract meaningful insights.
- A track record of successfully delivering complex integration projects from inception to launch, demonstrating a commitment to excellence and client satisfaction.
- Strong technical competency in software development practices and project management, with a talent for bridging the gap between technology and business needs.
- Excellent relationship-building skills, adept at cultivating strong partnerships with payment issuers and merchants.
- Sharp analytical and quantitative skills, with the ability to dissect data to uncover trends and solve underlying issues.
- Experience thriving in fast-paced, Scrum/Agile environments, with a proven ability to multitask and adapt to evolving challenges.
- Strong leadership capabilities, with the ability to prioritize effectively and communicate complex technical concepts clearly.
- A proactive self-starter, skilled in problem-solving with a meticulous eye for detail.
- Proficiency in written and spoken English in a business context, ensuring clear communication with diverse stakeholders.
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