Senior Technical Project Manager

3 weeks ago

Mumbai, Maharashtra, India Initiate International Full time

Drive Innovation in Payment Solutions

Initiate International is seeking a seasoned Senior Technical Project Manager to spearhead the integration of local payment solutions into our cutting-edge payments platform. As a key member of our team, you will collaborate with external partners to evaluate their technical capabilities, ensuring seamless integration and optimal performance.

Key Responsibilities:

  • Lead Integration Initiatives: Establish and manage technical and operational relationships with payment issuers and merchants, spearheading the integration of tailored payment solutions that align with our innovative strategies.
  • Conduct In-Depth Analysis: Perform comprehensive gap analyses with payment issuers, crafting solutions that meet stringent technical and operational specifications, assessing technical capabilities, and proposing enhancements to elevate service delivery.
  • Onboard Merchants: Facilitate the onboarding process for new merchants, including designing and implementing non-standard project-based integrations, providing hands-on support to ensure a smooth transition and ongoing success.
  • Act as Technical Liaison: Serve as the primary escalation contact for all technical requests from merchants and payment issuers, fostering open communication to address challenges swiftly and effectively.
  • Drive Project Execution: Take charge of project planning, developing detailed project plans, timelines, and resource allocations, ensuring projects are completed on schedule and meet quality standards.
  • Facilitate Agile Collaboration: Organize and lead regular project scrums, fostering collaboration among cross-functional teams, including Business Development, Product Management, Engineering, and Operations, to ensure alignment and efficiency.
  • Navigate Change Management: Skillfully manage project change requests, balancing stakeholder expectations while minimizing scope creep to maintain focus on project goals.
  • Resolve Technical Challenges: Proactively address technical issues with urgency, leveraging cross-functional expertise to troubleshoot and implement effective solutions.
  • Support Business Development: Collaborate with the Business Development team during the pre-sales phase, providing technical insights to enhance proposal effectiveness and client engagement.

Qualifications:

  • 10-15 years of robust experience in technical project management or pre-sales roles within the payments industry.
  • Demonstrated expertise in integrating merchant and PSP solutions with payment issuers, showcasing a strong understanding of industry standards and practices.
  • Proven experience in mobile app development and SDK integrations, adding a valuable dimension to technical acumen.
  • Proficient in integrating with third-party web services across various technologies, including REST and SOAP.
  • Exceptional SQL skills, capable of diving deep into data to extract meaningful insights.
  • A track record of successfully delivering complex integration projects from inception to launch, demonstrating a commitment to excellence and client satisfaction.
  • Strong technical competency in software development practices and project management, with a talent for bridging the gap between technology and business needs.
  • Excellent relationship-building skills, adept at cultivating strong partnerships with payment issuers and merchants.
  • Sharp analytical and quantitative skills, with the ability to dissect data to uncover trends and solve underlying issues.
  • Experience thriving in fast-paced, Scrum/Agile environments, with a proven ability to multitask and adapt to evolving challenges.
  • Strong leadership capabilities, with the ability to prioritize effectively and communicate complex technical concepts clearly.
  • A proactive self-starter, skilled in problem-solving with a meticulous eye for detail.
  • Proficiency in written and spoken English in a business context, ensuring clear communication with diverse stakeholders.

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