Global Application Reliability Engineer
1 week ago
We are seeking a highly skilled System Monitor/SRE to join our globally deployed web applications team. The ideal candidate will be responsible for monitoring system health via Grafana dashboards, managing incident communications, and ensuring high reliability.
Main Responsibilities- Monitor Grafana dashboards and observability tools to detect failures and performance issues.
- Act as the primary SRE for incident response, initiating reports from automated alerts or joining active incident channels.
- Serve as the main point of contact during incidents, delivering frequent updates to stakeholders.
- Interpret operational metrics such as Quantiles, P99, and Prometheus data to assess system health.
- Track and manage permutations of a globally deployed microservices architecture running on Kubernetes.
- Collaborate with engineering teams to resolve issues quickly and efficiently.
- Maintain strong communication and customer service throughout incident lifecycles.
- 3+ years of experience in monitoring and responding to incidents in a globally deployed web application.
- Strong experience with microservices architecture on Kubernetes.
- Deep understanding of observability tools and operational metrics (Grafana, Prometheus, P99, etc.).
- Familiarity with cloud services.
- Excellent communication and customer service skills – must be able to clearly articulate status and updates to technical and non-technical stakeholders.
- Ability to ramp up quickly, take ownership, and work independently in a fast-paced environment.
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