Reliability Engineering Specialist

This is a challenging role that requires the ability to work with complex production systems and resolve issues proactively. As a Senior Software Engineer in Reliability Centre of Excellence, you will play a pivotal role in ensuring the availability, reliability, and performance of our critical Software Engineering Platforms.

• Collaborate with Platform, Production engineering, and application SREs to manage and resolve complex production issues
• Develop strategies to improve Platform performance, availability, and reliability
• Implement observability solutions for proactive issue identification and optimization
• Manage processes for incidents, changes, releases, and deployments
• Create automation tools, IaC, alerts as code, dashboard as code, to enhance efficiency
• Conduct POCs to implement tools to improve performance, scaling, reliability, and availability
• Analyse trends in incidents, problems, and alerts to drive operational improvements
• Document SOPs, critical systems information, and best practices for current and future use
• Provide technical guidance to stakeholders
• Stay updated on advancements in Software Engineering with an extended focus on Reliability Engineering

• Programming Languages: Linux, VM, Containers, and Kubernetes
• AWS and Azure Database Observability
• Mandatory Skills:
  • Proficient in one or more of the following languages: Java, Python, and Go, with full SDLC experience
  • Expertise in Reliability Engineering principles: Anomaly detection, root cause analysis, and predictive maintenance
  • Knowledge in defining SLIs, SLOs, and error budgets
  • Hands-on experience with Kubernetes, Containers, Cloud, and Database
  • Strong knowledge in Observability Tools and Open Telemetry
  • Familiarity with DevOps methodologies, tools, and automating: e.g., Azure Pipelines, Terraform, Helm, etc.
• Experience with public private cloud platforms, including AWS and Azure
• Experience in leading an operations team in application Production Environments
• Preferred Skills:
  • Experience in Messaging Platforms: e.g., MQ, Solace, Kafka
  • API Gateways and Service Mesh
  • Knowledge in Generative AI and Responsible AI

We're an international bank, nimble enough to act, big enough for impact. For over 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before.

Our purpose - to drive commerce and prosperity through our unique diversity, together with our brand promise - to be here for good - are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together, we:

• Do the right thing and are assertive, challenging one another, and living with integrity while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple, and learning from doing well, and not so well.
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.

We offer a competitive salary and benefits to support your mental, physical, financial, and social wellbeing. Time-off including annual leave, parental, maternity (20 weeks), sabbatical (12 months maximum), and volunteering leave (3 days). Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders, and all sorts of self-help toolkits.

A continuous learning culture to support your growth, with opportunities to reskill and upskill, and access to physical, virtual, and digital learning. Being part of an inclusive and values-driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies - everyone feels respected, and can realise their full potential.