Customer Experience Specialist
1 week ago
About the Role:
We are seeking a skilled CUSTOMER EXPERIENCE SPECIALIST to join our team at Etech As a Customer Experience Specialist, you will be responsible for providing exceptional customer service to our clients through various communication channels.
Key Responsibilities:
- Take and engage chats to prospective customers to qualify leads and explain our services
- Respond to multiple inbound chats, gather and verify required information as necessary
- Communicate with current and prospective customers using the internet and different software to provide information and answer questions regarding current promotions and new or upgraded products
- Quote prices and encourage customers to purchase, securing and placing orders with others for filling and arranging delivery dates
- Enter names, addresses, purchases, and reactions of prospects solicited into our computer database system
- Follow up with customers to ensure satisfaction, respond to queries, solicit further sales, and solve or refer problems
- Prepare a report on sales activities – Sales Tracker. Be open and responsive to consistent coaching, take an active role in performance planning and goal setting.
- Be flexible in an environment by championing and embracing change
Requirements:
- HSC or above; age 18+
- Be Flexible in working hours which is a must
- Comfort with and knowledge of how to use Microsoft Office, email etc.
- Excellent oral and written communication skills; An unerring attention to detail
- The ability to multi-task answering numerous chats and navigating smoothly between chat and email
- A professional demeanor with the ability to take ownership of every chat and email and find a solution for every customer
- The ability to think on your feet in a fast-paced environment where messages over chat and email come fast and furious
- Experience working as part of a collaborative team – we work together to make sure shoppers have an exceptional customer experience every time they place an order
-
Customer Experience Representative
3 weeks ago
Gandhinagar, Gujarat, India Etech Full timeCustomer Experience SpecialistWe are seeking a highly skilled and motivated Customer Experience Specialist to join our team at Etech. As a Customer Experience Specialist, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Engage with customers through chat, email, and...
-
Customer Experience Specialist
2 weeks ago
Gandhinagar, Gujarat, India allin1jobs Full timeWelcome to SI International Placements, a leading recruitment agency.We are currently seeking a highly skilled and enthusiastic candidate to fill the position of Customer Experience Specialist - Chat Support.Job Role: Customer Experience Specialist - Chat SupportLocation: Vadodara & GandhinagarKey Responsibilities:Provide exceptional customer service...
-
Customer Experience Specialist
1 week ago
Gandhinagar, Gujarat, India allin1jobs Full timeJob Designation / Role: Customer Experience Specialist - Chat SupportLocation: We are a global company and this role can be filled by anyone from around the world.Salary: We offer a competitive salary based on experience and qualifications.Requirements: We are looking for excellent verbal and written communication skills, and the ability to work in a 24/7...
-
Customer Experience Representative
2 weeks ago
Gandhinagar, Gujarat, India Etech Full timeAbout the Role:We are seeking a highly skilled Customer Experience Specialist to join our team at Etech. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through chat and email support.Key Responsibilities:Engage with prospective customers to qualify leads and explain our services or...
-
Customer Experience Representative
3 weeks ago
Gandhinagar, Gujarat, India Etech Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Experience Specialist to join our team at Etech. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through chat and email support.Key ResponsibilitiesEngage with customers through chat and email to resolve their queries and...
-
Learning Experience Specialist
3 weeks ago
Gandhinagar, Gujarat, India Etech Full timeAbout EtechWe are a dynamic organization that values innovation and excellence in our training programs. Our team is dedicated to providing high-quality learning experiences for our learners.Job SummaryWe are seeking a skilled Learning Experience Specialist to join our team. As a Learning Experience Specialist, you will play a critical role in ensuring the...
-
Customer Experience Representative
2 weeks ago
Gandhinagar, Gujarat, India SI PLACEMENTS INTERNATIONALS Full timeCustomer Experience RepresentativeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. In this role, you will be responsible for providing exceptional customer service through voice support, resolving customer queries and complaints with empathy and professionalism.Key...
-
Customer Experience Associate
2 weeks ago
Gandhinagar, Gujarat, India SI PLACEMENTS INTERNATIONALS Full timeWe are seeking a skilled Customer Experience Associate to join our team at SI Placements International. The ideal candidate will possess excellent communication skills in English and Hindi, with the ability to provide exceptional customer service through voice support.Key Responsibilities:Provide excellent customer service through voice supportResolve...
-
Customer Experience Representative
3 weeks ago
Gandhinagar, Gujarat, India Etech Full timeAbout the Role:We are seeking a highly skilled Customer Experience Representative to join our team at Etech. As a Customer Experience Representative, you will be responsible for providing exceptional customer service to our clients through chat and email.Key Responsibilities:Engage with prospective customers to qualify leads and explain our servicesRespond...
-
Customer Experience Professional
6 days ago
Gandhinagar, Gujarat, India allin1jobs Full timeJob Title: Customer Experience ProfessionalJob Summary: We are seeking a skilled Customer Experience Professional to provide exceptional support to our clients through online chat. The ideal candidate will have excellent communication skills, flexibility, and the ability to work in a 24/7 environment.Key Responsibilities:Respond to customer inquiries and...
-
Learning Experience Specialist
1 week ago
Gandhinagar, Gujarat, India Etech Full timeAbout the RoleAs a Learning Experience Specialist, you will play a crucial part in delivering high-quality virtual training experiences to our global learners. We are seeking a highly organized and detail-oriented individual to join our team and take ownership of our LMS platform.Key ResponsibilitiesFunction as a Teaching Assistant for our live training...
-
Customer Service Representative
5 days ago
Gandhinagar, Gujarat, India SI PLACEMENTS INTERNATIONALS Full time{"heading": "Customer Experience Specialist - Voice Support", "subheading": "Join a dynamic team at SI Placements International", "list": ["Strong verbal communication skills with excellent command over English and Hindi languages", "Ability to handle and resolve customer queries and complaints with empathy and professionalism", "Prior experience in customer...
-
Customer Service Representative
1 week ago
Gandhinagar, Gujarat, India SI PLACEMENTS INTERNATIONALS Full timeJob Title: Customer Experience Specialist - Voice SupportLocation: Vadodara & GandhinagarWe are hiring for the position of Customer Experience Specialist - voice process. As a Voice Support Specialist, you will provide exceptional customer service through voice support.Responsibilities:Provide excellent customer service through voice support.Resolve customer...
-
Training Specialist
3 weeks ago
Gandhinagar, Gujarat, India Etech Full timeJob DescriptionAbout the Role:We are seeking a highly skilled and experienced Training Specialist to join our team at Etech. As a Training Specialist, you will be responsible for designing and delivering training programs to our agents, with the goal of improving their skills and knowledge to provide exceptional customer service.Key Responsibilities:Design...
-
Customer Service Representative
6 days ago
Gandhinagar, Gujarat, India Accrete Infosolution Technologies LLP Full timeAccount Ownership & Issue ResolutionWe are seeking a skilled Customer Support Specialist to join our team at Accrete Infosolution Technologies LLP.In this role, you will be responsible for taking ownership of customer issues, troubleshooting problems, and driving resolutions. You will also escalate unresolved issues to relevant internal teams, collect prompt...
-
Customer Support Expert
1 week ago
Gandhinagar, Gujarat, India Accrete Infosolution Technologies LLP Full timeCustomer Service Role OverviewAt Accrete Infosolution Technologies LLP, we are seeking a skilled Customer Support Specialist to join our team. In this role, you will be responsible for owning customer issues, troubleshooting problems, and driving resolutions. You will also be expected to escalate unresolved issues to relevant internal teams, collect prompt...
-
Automation Specialist
3 weeks ago
Gandhinagar, Gujarat, India SLTL Group - Sahajanand Laser Technology Ltd Full timeJob Description:At SLTL Group - Sahajanand Laser Technology Ltd, we are seeking a skilled Automation Specialist to join our team. As an Automation Specialist, you will be responsible for exploring and implementing new ways to automate systems, designing and testing automation equipment and processes, and collaborating with other business units to eliminate...
-
Expert SCM Specialist
1 week ago
Gandhinagar, Gujarat, India Oracle Full timeJob SummaryWe are seeking an experienced SCM Specialist to join our team at Oracle.About the RoleThe successful candidate will have a minimum of 8-15 years of experience in Oracle ERP application, with a strong focus on Fusion SCM modules. They will possess excellent communication and client-handling skills, as well as the ability to travel onsite for short...
-
Business Development Specialist
3 weeks ago
Gandhinagar, Gujarat, India Etech Full timeAbout the RoleWe are seeking a highly skilled Business Development Specialist to join our team at Etech. As a Business Development Specialist, you will work closely with senior team members to carry out customer implementations and program enhancements.Key ResponsibilitiesParticipate in the implementation design, setup, and review processesIdentify...
-
Business Development Specialist
2 weeks ago
Gandhinagar, Gujarat, India Etech Full timeAbout the RoleWe are seeking a highly skilled Business Development Specialist to join our team at Etech. As a Business Development Specialist, you will work closely with senior team members to deliver customer implementations and program enhancements.Key ResponsibilitiesParticipate in the implementation design, setup, and review processesIdentify...