
Collection Management Professional
3 days ago
The primary objective of this role is to ensure timely and accurate application of incoming payments to customer accounts, thereby supporting the billing and collections process.
To achieve this goal, the selected candidate will be responsible for daily cash application activities, including prompt posting of payments across all categories. This involves accurately processing incoming payments received via various modes, such as credit cards, NEFT/RTGS, cheques, or other payment methods.
In addition, the successful applicant will be required to carry out daily reconciliation of receipts to ensure completeness and accuracy of accounts. They will also address and resolve urgent cash application requests within defined Service Level Agreements (SLAs) and volume agreements.
Furthermore, the Accounts Receivable Specialist will collaborate with the billing and collections teams to ensure smooth and timely processing of customer payments. This includes maintaining systematic records and documentation to ensure audit readiness.
Key responsibilities also include identifying and correcting any discrepancies or errors in transaction processing. Additionally, the successful candidate must ensure compliance with internal accounting policies and standards for accounts receivable operations.
The ideal candidate should have a strong attention to detail and accuracy, as well as the ability to manage multiple tasks and meet deadlines. A problem-solving mindset, high level of integrity, and work ethics are also essential for this role.
Requirements:
- Education: Graduate in Commerce/Finance or a related field.
- Work Experience: 1-4 years in accounts receivable or billing settlement roles.
- Age: No preference specified.
- Industry Preference: Experience in the hospitality industry is an advantage.
- Technical Skills:
- Working knowledge of SAP or similar ERP systems preferred.
- Proficient in MS Office, especially Excel.
- Communication Skills:
- Good verbal and written communication skills.
- Ability to coordinate effectively with cross-functional teams.
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