Senior Infrastructure Architect
17 hours ago
The Senior Infrastructure Architect will oversee a team of individuals involved in the development, support, and maintenance of business applications programs. This includes supervising installation at plant sites, providing support to current users, monitoring systems, and troubleshooting issues.
Duties and Responsibilities:
- Maintain system availability, including assisting with installation at plant sites and providing support to current users.
- Train and support all plants, including coordination with other plants and installation teams.
- Participate in development and rollout of new functionality.
- Assist in developing guidelines, checklists, procedures, and training documentation.
- Schedule and plan projects to achieve the right balance of roadmap/strategic developments and necessary ongoing enhancements.
- Ensure effective project communication with all parties.
- Allocate resources to projects.
- Offer new ideas and suggestions for improvement.
- Identify and implement best practices and processes.
- Establish new measurement systems.
- Exchange knowledge and information with other iQor facilities to ensure best practices are shared throughout the organization.
- Ensure adherence to company policies and procedures.
- Maintain discretion and confidentiality in all areas pertaining to data and proprietary information.
- Work under pressure with constantly changing priorities and deadlines.
- Be proficient and knowledgeable in all areas related to IT department functions.
- Maintain discretion and confidentiality in all areas pertaining to IT systems.
- Understand and embrace the business and IT strategic direction.
- Handle sensitive and confidential information appropriately.
This position requires 8 or more years of IT experience. Advanced performance-tuning skills, such as calculating iOS, are also necessary. The Systems Engineer is responsible for all servers, server-side software, and infrastructure equipment, including infrastructure planning, system monitoring, contingency planning, business continuity, security, performance tuning, software distribution, connectivity, and production support.
A bachelor's degree in Computer Science, Information Systems, or a related field is required. Physical demands include occasional exertion of up to 10 lbs of force, visual acuity, and consistent attendance.
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