Lead Digital Experience Designer

4 days ago


Ahmedabad, Gujarat, India Etech Global Services Full time

Company Overview

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Etech Global Services is a global minority-owned business that specializes in delivering next-generation BPO solutions. Leveraging artificial and human intelligence, we focus on enhancing training and coaching to improve customer experiences and shareholder value.

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We have over 3,600 employees and state-of-the-art contact centers globally, offering the flexibility and scalability to partner with organizations of all sizes.

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About the Role

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This is a full-time remote role for a Senior UI/UX Designer at Etech Global Services. As a key member of our team, you will be responsible for creating visual designs, developing mockups, front-end development, user experience (UX) design, and user interface design.

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Responsibilities

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  • Create visually appealing designs that meet business objectives
  • Develop high-fidelity prototypes and mockups
  • Collaborate with data scientists and developers to integrate AI-based products
  • Design intuitive user interfaces that drive user engagement
  • Analyze user behavior and provide data-driven insights
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Requirements

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To succeed in this role, you should have:

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  • Bachelor's or Master's degree in User Experience Design, Human-Computer Interaction, Cognitive Psychology, or a related field
  • 4+ years of experience in UX, with a focus on analytics, AI, or data-driven platforms
  • Proven experience working with AI-based products or analytics dashboards
  • Proficiency in UX/UI tools (e.g., Figma, Sketch, Adobe XD) and familiarity with data visualization libraries
  • Strong analytical skills with experience in using analytics platforms and understanding of KPIs related to AI tools
  • Excellent communication and collaboration skills, with the ability to work closely with data scientists and developers
  • Familiarity with coding basics (HTML, CSS, JavaScript) for web-based AI tools
  • Experience in a B2B SaaS environment
  • Background in machine learning concepts or certification in AI-driven UX design
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What We Offer

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We offer a competitive salary range of $120,000 - $150,000 per year, depending on experience.

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Note

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Please note that this is an estimated salary range based on industry standards and location. The actual salary may vary based on various factors.



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