Client Growth Strategist

1 week ago

Mumbai, Maharashtra, India beBeeCommercial Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Lead Client Services Director

We seek a seasoned professional to lead our client relationships in India and beyond. This role sets the standard for how we engage with senior client stakeholders, ensuring delivery teams stay ahead and build long-term trust.

As the Lead Client Services Director, you will oversee a client service team that translates business goals into creative action, spotting opportunities before clients ask. You will be accountable for client retention, upsell, and revenue expansion, as well as the team's delivery.

Key Responsibilities:

  • Own senior client relationships and drive revenue growth
  • Guide internal teams to deliver strategies and content meeting business needs
  • Anticipate client requirements and bring proactive solutions
  • Balance commercial thinking with creative sensibility
  • Develop, coach, and grow the client services team
  • Partner with leadership on proposals and new market entries

Requirements:

  • 12+ years in client service (agency side, B2B preferred)
  • Strong ability to hold a room with senior CMOs and marketing leaders
  • Someone who can manage detail and direction
  • Track record of running multi-market accounts
  • An instinct for commercial growth and delivery discipline

What Success Looks Like:


• Strong retention and expansion across accounts
• Clients see us as strategic partners
• A team that runs independently with commercial and creative judgment
• Steady account growth with upsell and cross-sell opportunities
• Projects delivered accurately, on time, on budget, and profitably
• Smooth billing, receivables, and financial accuracy
• Clients and colleagues enjoy working with you

Why Us:

We're 100% referral-made, considered one of the finest B2B marketing agencies worldwide. We protect your ability to think, act, and deliver impact - for clients, for teams, and for yourself.

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