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Event Coordinator

1 month ago

Kolkata, West Bengal, India Westin Hotels & Resorts Full time
Event Executive Job Description

Key Responsibilities:

  • Read and analyze banquet event orders to gather guest information and determine proper setup, timeline, and guest needs.
  • Set up banquet areas, ensuring cleanliness and proper setup, and monitor and maintain cleanliness, sanitation, and organization of assigned stations and service areas.
  • Inspect storage areas for organization, use of First In First Out (FIFO), and cleanliness, and rectify any deficiencies.
  • Communicate with guests and other employees to ensure guest needs are met and staff is working together as a team.
  • Direct final breakdown and clean up of function rooms.

Leadership and Teamwork:

  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
  • Follow all company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to manager, and complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

Guest Service:

  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Speak with others using clear and professional language, develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

Physical Demands:

  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.