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Social Media Sales Specialist

1 week ago

Bengaluru, Karnataka, India Jazp Full time
Company Profile

Jazp is a leading provider of innovative solutions in the social media space. We are committed to delivering exceptional customer experiences through our team of skilled professionals.

As a Social Media Sales Specialist, you will be responsible for driving sales growth through social media channels, building strong relationships with customers, and contributing to the success of our organization. The ideal candidate will possess a strong understanding of social media platforms, excellent communication skills, and the ability to work effectively in a fast-paced environment.

We offer a competitive salary of ₹15,000 - ₹24,000 per month and a full-time job opportunity with day and night shifts on a rotational basis.

Key Responsibilities

  • • Inbound Chat Engagement: Engage with potential customers through social media messaging platforms, respond promptly to inquiries, and initiate conversations to understand customer needs and preferences.
  • • Contact Information Collection: Collect essential customer contact information through guided conversations, ensure accuracy and completeness of customer details for effective follow-up.
  • • Outbound Sales Calls: Make outbound calls using collected contact information, continue the sales conversation, present product features, benefits, and address customer queries to drive conversions.
  • • Conversion Strategies: Develop effective strategies to transition chat interactions into successful sales calls, tailor communication to align with customer interests and motivations.
  • • Customer Relationship Management: Build positive relationships with customers through personalized and attentive communication, provide exceptional customer service to enhance the overall experience.
  • • Sales Targets: Meet or exceed weekly and monthly sales targets set for inquiries converted through social media chat, continuously optimize conversion rates and contribute to achieving team goals.