
Data Security Solutions Expert
2 days ago
We are seeking a highly skilled Data Security Solutions Expert to join our team. In this role, you will be responsible for designing and implementing data security solutions for enterprise environments.
Key responsibilities include:
- Designing and planning data security solutions for complex enterprise environments.
- Implementing data security platforms to meet customer requirements.
- Providing exceptional support to customers through timely issue resolution and communication.
- Collaborating with team leads to meet service level agreements and customer expectations.
- Creating technical documents and articles to support team and customer needs.
- Delivering technical demonstrations to customers across the globe.
To succeed in this role, you must possess the following skills and qualifications:
- Bachelor's degree in a relevant field such as computer science or information technology.
- 2-4 years of experience in software customer service and support.
- 2+ years of experience working with Windows-based infrastructures including Active Directory, Exchange, SharePoint, SQL Server, Office 365, and cloud platforms.
- Microsoft certification is a plus.
- Powershell scripting knowledge preferred.
- Excellent verbal and written communication skills.
- Experience working with ticketing tools such as Salesforce or ServiceNow.
- Experience delivering product presentations to clients in a pre-sales context.
- Experience working in high-risk/secure environments is desirable.
- Ability to work independently and as part of a team.
- Highly motivated individual with a 'can-do' attitude.
We offer a competitive compensation package including:
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Competitive salary and benefits package.
This role offers a unique opportunity to work with cutting-edge technology and make a real impact on our customers' businesses. If you are a motivated and experienced professional looking for a new challenge, please apply now.
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