Senior IT Manager Role

2 days ago

India beBeeManagement Full time ₹ 20,00,000 - ₹ 25,00,000
Senior IT Manager Role

We are seeking a highly skilled and experienced leader to oversee our Manufacturing IT Service Management and Application Management Services (AMS) portfolio. The ideal candidate will have a strong background in managing manufacturing applications, extensive experience in IT service management, and a proven track record in project management, particularly in rolling out upgraded versions of Manufacturing Execution Systems (MES) across global factory plants.

About the Job
  • Leadership and Team Management:
    • Lead and mentor a team of IT professionals, ensuring high performance and continuous development.
    • Foster a collaborative and innovative team environment.
  • IT Service Management:
    • Oversee the IT service management processes, ensuring alignment with industry best practices (e.g., ITIL).
    • Manage incident, problem, and change management processes for manufacturing applications.
  • Application Management Services (AMS):
    • Ensure the effective maintenance and support of manufacturing applications.
    • Coordinate with cross-functional teams to resolve application issues and implement enhancements.
  • Project Management:
    • Lead the rollout of upgraded MES versions across global factory plants.
    • Develop and manage project plans, timelines, and budgets.
    • Ensure successful project delivery within scope, time, and cost constraints.
  • Stakeholder Management:
    • Act as the primary point of contact for stakeholders, ensuring clear communication and alignment of objectives.
    • Conduct regular status meetings and provide updates to senior management.
  • Continuous Improvement:
    • Identify opportunities for process improvements and implement best practices.
    • Stay updated with the latest industry trends and technologies in manufacturing IT.

Qualifications:

  • Education:
    • Bachelor's degree in computer science, Information Technology, Engineering, or a related field. Master's degree is a plus.
  • Experience:
    • Minimum of 6 years of experience in managing manufacturing applications and IT service management.
    • Proven experience in project management, particularly in rolling out MES upgrades globally.
  • Skills:
    • Strong leadership and team management skills.
    • Excellent project management skills, with a track record of successful project delivery.
    • In-depth knowledge of IT service management frameworks (e.g., ITIL).
    • Strong problem-solving and analytical skills.
    • Excellent communication and interpersonal skills.
  • Certifications:
    • Project Management Professional (PMP) or equivalent certification is preferred.
    • ITIL certification is a plus.

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