ServiceNow ITOM Specialist
3 weeks ago
Job Title: ServiceNow ITOM Developer
Job Description
- Strong experience working on ServiceNow implementations, utilizing expertise in IT Operations Management.
- Hands-on experience in ServiceNow ITOM module, with a focus on CMDB/Discovery/Service Mapping/event management solutions.
- Must have experience in implementing event rules, alert rules, sub-flow creation, assignment rules, and RegEx.
- Must have Power Shell/Shell and JavaScript knowledge for use cases development, enabling efficient custom solutions.
- Working knowledge in ServiceNow IT Operations Management Solutions, with the ability to build or modify custom patterns and troubleshoot complex issues.
- Experienced in working with 3rd party integrations, ensuring seamless data exchange and enhanced system performance.
- Primary Skills
- ServiceNow ITOM Module
- 3rd party integrations
- CMDB/Discovery/Service Mapping/event management
- Certifications - ServiceNow Certified System Administrator, CIS Event Management
- Secondary Skills
- Understanding of CI binding and correlation logic in ServiceNow, enabling robust integration and automation.
- Experience in handling complex client requests and proposing innovative solutions in the AIOps area.
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