ServiceNow ITOM Developer
4 days ago
Job Title: ServiceNow ITOM Developer
Job Summary: We are seeking a highly skilled ServiceNow ITOM Developer to join our team at Vimerse Infotech inc. The ideal candidate will have a strong understanding of ServiceNow architecture and best practices, with a focus on the ITOM suite.
Key Responsibilities:
- Design, develop, and implement solutions within the ServiceNow platform, specifically focusing on the ITOM suite.
- Lead the implementation of the Event Management module to enhance monitoring and alerting capabilities.
- Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
- Integrate ServiceNow with various third-party tools and systems to streamline operations and enhance functionality.
- Conduct system testing and ensure quality assurance for all developed solutions.
- Provide ongoing support and maintenance for ServiceNow applications, troubleshooting issues as they arise.
- Create and maintain documentation for configurations, integrations, and workflows.
Key Skills and Qualifications:
- Proven experience as a ServiceNow Developer with a focus on ITOM, specifically in the Event Management module.
- Strong understanding of ServiceNow architecture and best practices.
- Experience in integrating ServiceNow with third-party tools and applications.
- Proficient in scripting languages such as JavaScript, HTML, and CSS.
- Familiarity with ITIL processes and methodologies.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills to work effectively with stakeholders.
Preferred Qualifications:
- ServiceNow certification(s) (e.g. Certified Application Developer ITOM Certification) is a plus.
- Experience with other ServiceNow modules (e.g. Incident Management, Change Management) is an advantage.
About Vimerse Infotech inc: We are a leading provider of IT services and solutions, committed to delivering high-quality services to our clients. Our team is passionate about technology and dedicated to excellence.
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